Community Relations, Community Support, Content Development, Content Management, Content Management Systems (CMS), Customer Relationship Management (CRM) Systems, Email Marketing, Engagement Marketing, Event Management, Fundraising, Google Analytics, Interpersonal Skills, Marketing, Marketing Communications, Metrics, Microsoft Office, Multiplatform/Cross-Platform, Multitasking, Newsletter, Nonprofit, Online Marketing, Organizational Skills, Press Releases, Professional License, Project/Program Management, Public/Media/Press/Analyst Relations, Social Media, Student Loans, Training/Teaching, Volunteer Management, Web Programming, Website Management, eLearning
The Outreach Coordinator plays a key role in advancing the organization's mission by strengthening community relationships, increasing awareness of services, and supporting marketing, communications, and fundraising initiatives. This position combines community engagement, digital marketing, and event coordination to expand the organization's visibility and impact.
Key Responsibilities
- Manage and create content across social media platforms
- Design and distribute e-newsletters, press releases, and marketing materials
- Plan and execute fundraising and community events, including venue, vendor, and volunteer coordination
- Represent WCBH at community meetings, events, and outreach opportunities
- Build and support relationships with community partners and stakeholders
- Maintain and update the WCBH website in collaboration with web developers
- Maintain event information in donor database and CRM systems (DonorPerfect)
- Track engagement metrics and report on outreach outcomes
- Associate's or Bachelor's degree in Communications, Marketing, Public Relations, or a related field
- 2-5 years of experience in community engagement, outreach, marketing, or a related role
- Experience managing social media business accounts across multiple platforms
- Strong interpersonal skills with the ability to build relationships across diverse stakeholders
- Experience with event planning and execution
- Ability to manage multiple projects and priorities simultaneously
- Proficiency in Microsoft Office 365
- Basic website management and CMS experience
- Knowledge of Google Analytics or similar tools
- Knowledge of fundraising processes and donor engagement
- Familiarity with CRM systems (e.g., DonorPerfect) and email marketing tools (e.g., Constant Contact)
Be a part of our team!
West Central Behavioral Health provides a comprehensive continuum of evidence-based and coordinated person-centered services to meet the needs of any individual in the region across the lifespan, including those with complex behavioral health conditions and co-occurring disorders.
West Central provides a generous benefit package including medical, dental and vision insurance, 403(b) retirement plan with employer matching, life insurance, short- and long-term disability, critical illness, accident insurance, pet insurance, tuition reimbursement, local discounts, paid holidays and paid time off.
We are committed to continuous improvement of our employees. We provide ongoing education through e-Learning, in-service programs presented by internal staff and external presenters. CEUs are available for most in-service programs.
Loan Repayment Program: As a nonprofit organization providing services to underserved populations, you may be eligible to participate in the following loan assistance programs:
Public Service Loan Forgiveness (PSLF) Agency Student Loan Assistance Program - eligible up to $10,000 over 3 years NH State Loan Repayment Program - NH professional license required
We are an Equal Opportunity Employer, Veteran- and Recovery-Friendly Workplace!
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West Central Behavioral Health