Outreach & Education Associate

Job Details

Health Insurance Enrollment

Outreach & Education Associate Bronx, NY Posted: 7/8/2026

Job Description

Job ID#:

4494

Job Category:

Health Insurance Enrollment

Position Type:

Employee (Full Time)

Position Summary:

The Outreach and Education Associate is responsible for educating consumers about the Managed Care Consumer Assistance Program (MCCAP). Using targeted outreach and presentations, the associate will connect consumers with health insurance enrollment, post enrollment services and support services. The Associate will help individuals and families to navigate the healthcare system by providing support with insurance enrolment, coverage navigation, referrals, and post-enrollment needs.

Minimum Qualifications:

• High School Diploma or GED is required.
• Proficiency with Microsoft Word, Excel, and PowerPoint is required.
• Bilingual English/Spanish is required.
• 1-2 years of previous experience as Facilitated Enroller, IPA Navigator, or other enrollment-based health care positions is a huge plus.
• Knowledge of Affordable Care Act.
• Strong attention to detail.
• Experience with data entry.

Key Duties:

• Refer consumers for health insurance enrollment, post enrollment assistance and support services.
• Conduct outreach events and presentations in the community to promote MCCAP services
• Assist individuals with enrollment through NYSOH, Access NY, and Medicare
• Enter outreach, presentation and referral data in the database required for reporting.
• Collects and enter all MCCAP client and outreach date in Salesforce Database as per required deadlines.
• Helps consumers to address social support and other healthcare needs by referring them to other programs.
• Facilitate in-person presentations to educate consumers on health insurance enrollment & post enrollment services.
• Follow up with clients to ensure connection to services.

Compensation: $20.19/hour for 40 hours per week

As a full time associate at Urban Health Plan, you will enjoy:

• Fully funded Health Insurance for yourself.
• 73.5% funded Health Insurance for your family.
• Dental, Vision, and Prescription Coverage
• $50,000 term life Insurance
• 401(k) Retirement Savings (including 3% annual employer contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).
• Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
• Entertainment Discount Program
• Employee Assistant Program
• Fitness Discounts and Perks through our medical plan.

Work Environment Type, Location, and Schedule:

Applicants must be comfortable working onsite, based out of the Bronx and have availability to commit to a schedule of 40 hours per week, working Monday - Friday 8:00am - 5:00pm with occasional Saturdays as needed for special outreach events. The position is stationed in the Bronx Health Information Place, but incumbents must be comfortable with visiting other Urban Health Plan locations as needed including Bronx, Harlem, and Corona, Queens.

About Urban Health Plan:

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

Job Requirements

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