Outreach & Engagement Manager (Senior Fellow, Grade N23)

Outreach & Engagement Manager (Senior Fellow, Grade N23)

Salary

$76,742.00 - $122,603.00 Annually

Location

12900 Middlebrook Road Germantown MD 20874 USA

Job Type

Temporary Employee Less Than 1040 Hrs

Job Number

2026-00371

Department

Community Engagement Cluster

Division

CEC 16 Community Partnerships

Opening Date

07/10/2026

Closing Date

7/17/2026 11:59 PM Eastern

FLSA

Exempt

• Description
• Benefits
• Questions

About the Position

Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $36.89 to $47.91 per hour, based on the candidate's qualifications and experience.

WHO WE ARE

The Montgomery County Volunteer Center, within the Office of Community Partnerships, mobilizes people and

resources to deliver creative solutions to community challenges. We connect volunteers, nonprofit organizations, businesses, and government agencies to strengthen communities through service and civic engagement. The Volunteer Center serves as Montgomery Countys primary resource for volunteerism, helping residents find meaningful ways to contribute while supporting organizations that rely on volunteers to achieve their missions.

WHO WE ARE LOOKING FOR

The Montgomery County Volunteer Center is seeking an experienced professional to serve as a Senior Fellow Program Manager (Outreach & Engagement Manager). This position provides leadership for outreach, community engagement, volunteer recruitment, and partnership development efforts that expand volunteerism and strengthen connections between residents, nonprofit organizations, and County government.

Working closely with the Volunteer Center Manager, the selected candidate will help increase awareness of volunteer opportunities, build relationships with community partners, and support initiatives that encourage civic engagement across Montgomery County.

What Youll Be Doing

This position supports the Montgomery County Volunteer Center by leading the development, coordination, and implementation of outreach and engagement strategies that strengthen volunteer participation across the County. The role centers on building connections between residents and community organizations through effective communications, meaningful engagement opportunities, and collaborative partnerships that advance service and civic engagement.

Key responsibilities include, but are not limited to:

• Lead outreach and engagement efforts to increase participation in volunteer service throughout Montgomery County.
• Develop and implement marketing and communications strategies that promote Volunteer Center programs, services, and volunteer opportunities.
• Build and maintain partnerships with nonprofit organizations, community groups, businesses, and government agencies.
• Serve as a liaison between the Volunteer Center and partner organizations to strengthen collaboration and expand volunteer engagement.
• Coordinate volunteer initiatives and connect organizations with Volunteer Center resources and services.
• Produce and host the Countys Make a Difference cable television program, highlighting volunteers, organizations, and community impact.
• Develop and manage social media content that promotes volunteer opportunities, Volunteer Center programs and services, community partnerships, and volunteer impact.
• Support the planning and implementation of countywide volunteer events, including the MLK Day of Service and Montgomery Serves Awards.
• Contribute to strategic initiatives that advance equitable and inclusive community engagement and volunteerism.

This individual may also provide leadership for additional Volunteer Center programs and special projects as organizational needs evolve.

This is a temporary, part-time Senior Fellow position with no benefits.

• Duration: 12 months. May be extended for up to an additional six (6) months, subject to program needs and approval.
• Hours: Up to 600 hours annually.
• Schedule: Approximately 11.5 hours per week, primarily in-person on Tuesday and Thursday.

Senior Fellow Program Managers serve at the discretion of the County Executive and are subject to budget availability, operational needs, and program continuation.

This position requires the ability to attend meetings or perform work at locations outside the office.

Work Schedule: Flexibility is required as program activities, community events, trainings, or outreach sessions may take place during evening or weekend hours.

Telework: This position may be eligible for limited hybrid telework, up to three days per week after the initial training period.

Minimum Qualifications

Experience: Seven (7) years of professional-level experience in areas such as community outreach, stakeholder engagement, communications, marketing, partnership development, or other closely related program work.

Education: Graduation from an accredited college or university with a bachelors degree.

Equivalency: An equivalent combination of education and experience may be substituted.

Medical Protocol: This position requires completion of a pre-employment Medical History Form and a drug screening to assess your ability to safely perform the essential duties of the role..

Preferred Criteria, Interview Preferences

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:

• Experience building and maintaining partnerships with nonprofit organizations, community groups, businesses, or government agencies.
• Experience developing and implementing outreach, engagement, marketing, communications, or public awareness initiatives.
• Experience tracking program data, measuring engagement outcomes, or preparing reports.
• Experience producing media or video content such as interviews, segments, television programming, or other digital media.
• Experience managing volunteer programs, volunteer engagement activities, or community service initiatives.
• Experience planning and coordinating events, public programs, community initiatives, or volunteer recognition activities.
• Experience communicating with diverse audiences through presentations, media, public engagement activities, or community outreach.
• Experience developing or managing social media content for an organization.
• Experience engaging or working with organizations, community groups, government agencies, or residents in Montgomery County, Maryland.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicants responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the Countys "Public Employees" (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits

01

MQ Question SENIOR FELLOW (100801)

What is your highest level of completed education?

• N/A
• High School/GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Juris Doctor
• Doctorate

02

MQ Question SENIOR FELLOW (100801)

How many years of professional level experience do you have in community outreach, stakeholder engagement, communications, marketing, partnership development, or other closely related program work?

• No Experience
• 1-4 Years Experience
• 5 Years Experience
• 6 Years Experience
• 7 Years Experience
• 8 Years Experience
• 9 Years Experience
• 10 Years Experience
• 11+ Years Experience

03

Select the one response that best describes your experience building and maintaining partnerships with nonprofit organizations, community groups, businesses, or government agencies.

• I have not built or maintained partnerships with external organizations.
• I have assisted with partnership activities such as scheduling meetings, preparing materials, or supporting communication between organizations under supervision.
• I have independently maintained relationships with partners by coordinating routine communication, supporting joint activities, and tracking commitments or follow up needs.
• I have led partnership activities by developing collaborative plans, aligning goals across organizations, coordinating multiparty efforts, or monitoring partner performance.
• I have designed or led partnership strategies, facilitated collaborations involving multiple organizations, developed partnership tools or guidance, or evaluated partnership effectiveness.

04

Please describe the types of organizations you partnered with, the purpose of the partnerships, the activities you coordinated, and your role in sustaining the relationships, and identify the position(s) on your resume where this work was performed. If you do not have experience in this area, indicate "N/A."

05

Select the one response that best describes your experience developing and implementing outreach, engagement, marketing, communications, or public awareness initiatives.

• I have not developed or implemented outreach, engagement, marketing, communications, or public awareness initiatives.
• I have assisted with outreach or engagement tasks such as distributing materials, supporting events, preparing basic content, or communicating with audiences under supervision.
• I have independently implemented outreach or engagement activities such as developing content, presenting information, coordinating engagement strategies, or targeting specific audiences.
• I have led outreach or engagement initiatives by planning strategies, tailoring messaging, measuring outcomes, coordinating campaigns, or serving as a primary point of contact for outreach efforts.
• I have developed outreach or communications strategies, directed comprehensive engagement campaigns, created multiplatform content, evaluated outcomes, or trained others in engagement methods.

06

Please describe the outreach or engagement initiatives you contributed to or led, the audiences you targeted, the tools or platforms used, and any measurable results, and identify the position(s) on your resume where this work was performed. If you do not have experience in this area, indicate "N/A."

07

Do you have experience producing media content such as video segments, interviews, television programming, or other digital media?

• Yes
• No

08

Please describe the types of data tracked, the systems or tools used, the types of reports or summaries prepared, and your role in using the information to support program activities, and identify the position(s) on your resume where this work was performed. If you do not have experience, indicate "N/A."

09

Do you have experience producing media content such as video segments, interviews, television programming, or other digital media?

• Yes
• No

10

Please describe the types of media or video content you helped produce, the platforms or tools used, and your responsibilities, and identify the position(s) on your resume where this work was performed. If you do not have experience, indicate "N/A."

11

Select the one response that best describes your experience managing volunteer programs, volunteer engagement activities, or community service initiatives.

• I have not managed volunteer programs or community service activities.
• I have supported volunteer or community service activities by assisting with scheduling, communication, event logistics, or volunteer coordination tasks under supervision.
• I have independently coordinated volunteer activities or community service initiatives, including recruiting volunteers, managing logistics, tracking participation, or supporting program needs.
• I have managed volunteer programs by coordinating multisite or multievent activities, supporting partner organizations, developing volunteer resources, or implementing volunteer engagement strategies.
• I have led volunteer program strategies, developed volunteer program models or training materials, evaluated volunteer engagement outcomes, coordinated large scale initiatives, or trained staff or partners in volunteer program management.

12

Please describe the volunteer programs or community service initiatives you supported or managed, the number and types of volunteers involved, and your responsibilities in coordination and oversight, and identify the position(s) on your resume where this work was performed. If you do not have experience in this area, indicate "N/A."

13

Select the one response that best describes your experience in planning and coordinating events, public programs, community initiatives, or volunteer recognition activities.

• I have not planned or coordinated events or community programs.
• I have assisted with event or program planning tasks such as preparing materials, supporting logistics, or helping with participant coordination under supervision.
• I have independently coordinated events or programs, including managing logistics, communicating with participants, developing agendas or materials, or ensuring smooth event delivery.
• I have managed multiple events or programs by coordinating partners, leading planning activities, overseeing logistics, or incorporating feedback to improve future events.
• I have designed event strategies, planned large scale community programs, coordinated high visibility or countywide events, or guided organizations in event planning practices.

14

Please describe the types of events or programs you planned or coordinated, their size or scope, your responsibilities, and any outcomes or feedback received, and identify the position(s) on your resume where this work was performed. If you do not have experience in this area, indicate "N/A."

15

Do you have experience communicating with diverse audiences through presentations, media, public engagement activities, or community outreach?

• Yes
• No

16

Please describe the audiences you communicated with, the communication methods used, and the types of content or activities involved, and identify the position(s) on your resume where this work was performed. If you do not have experience, indicate "N/A."

17

Select the one response that best describes your experience developing or managing social media content for an organization.

• I have not developed or managed social media content for an organization.
• I have assisted with social media content preparation such as drafting basic posts, selecting images, or scheduling content under supervision.
• I have independently created and managed social media content including writing posts, selecting visuals, engaging with audiences, or maintaining a regular posting schedule.
• I have led social media efforts by developing content calendars, tailoring messaging for specific audiences, tracking engagement metrics, or coordinating content across multiple platforms.
• I have developed social media strategies, directed multiplatform digital campaigns, analyzed performance data to refine content, trained others in social media practices, or managed organizational branding across digital platforms.

18

Please describe the platforms you managed, the types of content you created, the audiences targeted, and your level of responsibility, and identify the position(s) on your resume where this work was performed. If you do not have experience in this area, indicate "N/A."

Required Question

Employer Montgomery County (MD)

Address 101 Monroe Street

7th Floor

Rockville, Maryland, 20850

Phone 240-777-0311

Website https://www.montgomerycountymd.gov/ohr