Behavioral Health, Communication Skills, Community Programs, Community Relations, Community and Social Services, Cross-Functional, Customer Satisfaction, Customer Support/Service, Diversity, Documentation, Family Planning, Market Surveys, Multilingual, Presentation/Verbal Skills, Program Evaluation, Record Keeping, Records Management, Time Management, Willing to Travel
JOB SUMMARY:
Ensure significant bilingual outreach and engagement of target population through building and sustaining strong community partnerships and networks. This is a full-time 40-hour week hourly position, utilizing a flex schedule. Moderate degree of travel in community.
ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)
- Conduct community outreach activities aimed at target population through the distribution of materials and information via presentations at local organizations including natural gathering sites, places of worship, and other community-based programs.
- Identify new community partners and market upcoming events and community-based activities.
- Support client satisfaction surveys to identify program strengths and areas to improve. Provide feedback to multidisciplinary team based on client observations and interactions.
- Assist program participants with accessing needed community services (housing, medical, vocational, food, clothing, etc.) through network development, referral and follow up.
- Accompany participants to appointments, as appropriate.
- Actively participate as integral part of the CCBHC multidisciplinary team including family care planning and collaboration.
- Perform basic accountability tasks, include compiling and maintaining all necessary records and assist administrative staff in collection of information for program effectiveness.
- Participate in all trainings for the Whole Family Health Model.
- And other duties as assigned.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
- Establish and maintain productive relationships with diverse community members.
- Communicate effectively both orally and in writing to diverse audiences.
- Work with people in a caring and respectful manner, with respect for cultural diversity.
- Continually learn and apply knowledge.
- Function as an effective team member.
- Prepare accurate and timely documentation, reports and other written material as assigned.
- Work independently and conform to all applicable safety and accountability measures
- Demonstrated commitment of the value of diversity, equity and inclusion.
EDUCATION AND EXPERIENCE:
2 years’ experience in outreach and fieldwork in the behavioral health field. Minimum high school diploma or equivalent. Bilingual strongly encouraged.
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Institute for Comm Living