OUTREACH SUPERVISOR

OUTREACH SUPERVISOR

Salary

$67,629.85 - $86,833.14 Annually

Location

City of Stockton, CA

Job Type

At-Will

Job Number

0626-07709

Department

City Managers Office

Division

Peacekeepers (0138)

Opening Date

06/04/2026

Closing Date

6/28/2026 5:30 PM Pacific

• Description
• Benefits
• Questions

DEFINITION

OPPORTUNITY IN THE OFFICE OF VIOLENCE PREVENTION

AT-WILL POSITION

FLSA Status: Exempt

Grant funded assignment, which is estimated to end June 30, 2029.

Tentative Interview Date: TBD

The Office of Violence Prevention currently has one vacancy. The incumbent will work a 9/80 work week: 7:30 am to 5:30 pm Mondays through Thursdays; 8:00 am to 5:00 pm Fridays, with alternate Fridays off. Only those applicants who best fit the needs of the City will be referred to the hiring department. Applicants who fail to fully complete the on-line application/supplemental questionnaire will be subject to rejection.

This is a full-time, At-Will (Unclassified/Unrepresented) position. Applicants who fail to fully complete the on-line application/supplemental questionnaire will be subject to rejection. Supplemental questions are REQUIRED to be considered for this position.

Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting.

Under the direction of the Office of Violence Prevention Manager, plans, organizes, and coordinates work schedules and provides day-to-day supervision to Outreach Workers supporting programs of the Office of Violence Prevention, including but not limited to Operation Ceasefire and the Peacekeeper Program. Primary responsibilities include providing intervention and mediation services/activities to defuse and/or divert any immediate crises.

CLASS CHARACTERISTICS

This class provides leadership and general guidance for Office of Violence Prevention Outreach Workers who work in multiple field settings, including schools, neighborhoods, parks, jails, and other public places to assist in reducing gang-related violence and/or youth related violence prevention.

PRINCIPAL DUTIES (Illustrative Only)

• Supervises the daily activities of assigned Outreach Worker (Peacekeeper) staff; plans, organizes, directs, reviews, and evaluates staff work.
• Sets work priorities and coordinates assignments of Outreach Workers (Peacekeeper) staff in collaboration with the Office of Violence Prevention Director.
• Supervises the case management of outreach workers, holds case conferences, and ensures focus on very highest-risk clients.
• Manages clients with complex needs and/or who are volatile.
• Supervises and participates in mediating intergroup conflicts to resolve community tensions.
• Organizes responses to shootings and increase visibility when shootings/killings take place (e.g., developing networks with other outreach program workers to coordinate an inclusive and strategic response)
• Assesses the causes of shootings/killings to assist in mediating situations and preventing retaliation between individuals and groups (e.g., working with the community, outreach programs, and local law enforcement to gain information that may help avoid additional killings) and provide documentation.
• Identifies and helps outreach staff diffuse "hot spots" for shootings and violence and document incidents of conflict mediation.
• Works closely with the Office of Violence Prevention Director to oversee outreach worker expenditures.
• In collaboration with the Office of Violence Prevention Director, coordinates and facilitates weekly Outreach Worker (Peacekeeper) staff meetings.
• Monitors and maintains appropriate records on participants and program success measurements.
• Oversees the training of outreach staff, including administrative work and fieldwork.

QUALIFICATIONS

Education/Experience:

Possession of an Associate of Arts degree or completion of sixty (60) semester units or equivalent quarter hours from an accredited college or university with major course work in in counseling, social services, or a related field and four (4) years of employment experience working with at-risk youth or adults, which has included training and experience in mediation, conflict resolution, gang intervention and/or related areas, with at least two (2) years of management, supervisory or lead experience. Previous work experience with at-risk youth or other vulnerable populations, which has demonstrated the knowledge and skills outlined above may be substituted for the educational requirements on a year-for-year basis up to a maximum of one (1) year.

Other Requirements:

• Must possess a valid California Class "C" drivers license.
• Must be able to pass a background investigation.
• Must possess training and experience in mediation, conflict resolution, and related topics.

Knowledge of:

• Techniques and strategies for working with gang-involved individuals, including evidence based best practices in gang intervention and harm reduction;
• Techniques for establishing positive relationships with at-risk youth, gang-prone, and/or gang-involved individuals;
• Principles and practices of team leadership to enable Outreach Workers to maximize their potential as community leaders, including communication facilitating meeting management, etc.;
• Cultural diversity and related issues as they are experienced in a professional setting and on the street by youth at risk of violence;
• Basic supervisory principles and practices;
• Safety practices and procedures related to the work.

Skill in:

• Street outreach and/or gang intervention case management;
• Inspiring enthusiasm for the importance of staff development and the development of leadership capacity;
• Understanding and following written and oral directions;
• Communicating clearly and concisely, both orally and in writing;
• Establishing and maintaining positive relationships with at-risk youth, gang-prone, and/or gang-involved individuals.

Physical/Mental Abilities:

• Mobility - Frequently sitting and bending for long periods of time; occasional walking, squatting, climbing, kneeling, crawling and twisting;
• Lifting - Occasional lifting of 25 pounds or less;
• Vision - Ability to read normal and fine print; PC screens and information displayed on a visual display terminal;
• Dexterity - Constant Typing, repetitive motion and writing; occasional grasping, fine manipulation, pushing & pulling and reaching;
• Hearing/Talking - Ability to understand normal conversation and over the telephone; frequent exposure to noise;
• Special Requirements - Occasional need to work evenings, nights and/or weekends;
• Emotional/Psychological - Constant concentration, decision making, public contact, exercise sound judgment, especially under stressful situations; and working alone;
• Environmental Conditions - Occasional exposure to noise, outdoor conditions, hazardous materials, i.e., dust, gas, smoke, fumes, poor ventilation; and
• Working Conditions - Combination of duties performed in an office environment which is typically moderately quiet, but may be loud at times and at some locations, and performed in the field.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

Application Process:

Applicants who qualify in terms of relevant work experience and education, that best fit the needs of the City, will be invited to participate in a departmental selection interview.

ALL APPLICATIONS AND SUPPLEMENTAL QUESTIONS MUST BE COMPLETED FULLY AND SUBMITTED ON AN OFFICIAL CITY OF STOCKTON APPLICATION FORM. (DO NOT STATE "SEE RESUME" ON YOUR APPLICATION OR SUPPLEMENTAL QUESTIONNAIRE.) INCOMPLETE AND/OR FALSIFIED APPLICATIONS AND SUPPLEMENTALS WILL BE REJECTED AND CANNOT BE REVISED AFTER SUBMITTAL ON OR BEFORE THE FINAL FILING DATE. POSTMARKS, FACSIMILES, AND PHOTOCOPIES OF THE CITYS EMPLOYMENT APPLICATIONS WILL NOT BE ACCEPTED. RESUMES ARE WELCOMED, BUT SHOULD BE SUBMITTED AS ADDITIONAL INFORMATION ONLY.

The information in this announcement concerning the terms and conditions of employment does not constitute either an express or implied contract, and these provisions are subject to change.

Notes:

• After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this notice as proof of filing.
• Notices and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicants responsibility to ensure a correct email address is provided and that correspondence is received.
• NeoGov.com: You will receive correspondence via the e-mail address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk file. Please check your e-mail folders or accept e-mails ending with neogov.com.

In accordance with California Government Code section 3100, et., seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.

UNREPRESENTED - CONFIDENTIAL

NOTE: Employee Benefits are subject to change and are not guaranteed. For a detailed explanation benefits currently in effect, click here to view more information about the unrepresented employees Compensation Plan.

01

Application Authenticity

The Supplemental Questionnaire is part of the application process; accordingly, it should be completed carefully. It must be submitted with your official employment application. Do not indicate "see resume" as an answer to any of these questions.

• I certify that the information provided is accurate and complete to the best of my knowledge. I understand that any falsification may cancel any terms, conditions, or privileges of employment.

02

Education Requirement: The Outreach Supervisor requires education from an accredited college or university with major coursework in counseling, social services, or a related field. Please select the educational pattern in which you qualify. (All patterns require major coursework as listed. Failure to meet this requirement may result in rejection)

• Possession of an Associate of Arts degree or completion of sixty (60) semester units or equivalent quarter hours.
• Completion of thirty (30) semester units.
• I do not possess any college units. (I understand that if I select this choice, my application will be rejected.)

03

ACCREDITATION: Accredited colleges or universities are those that have been examined by a third-party accrediting agency to ensure acceptable levels of quality. Accreditation ensures that a degree obtained outside of the United States is equivalent to a degree obtained within the United States. The City of Stockton requires degrees from educational institutions that have been accredited by a national or regional accrediting agency in the United States that is recognized by the U.S. Secretary of Education and/or U.S. Department of Education as a "reliable authority as to the quality of postsecondary education." If you have received your postsecondary education from an institution that may not be accredited in the United States, it is your responsibility to provide proof of U.S. accreditation by the closing date and time of this recruitment. You may contact the City of Stockton Human Resources office for an illustrative list of organizations that evaluate foreign colleges.

• I understand this requirement and will provide the necessary documentation if required.
• Does not apply. (My degree was earned from an school recognized by the U.S. Secretary of Education and/or U.S. Department of Education.)

04

Verification of Education: If offered this position, you will be required to submit an "official transcript" validating your level of college education.

• I understand the above and will submit an "official transcript" upon request.
• Does not apply. (I understand that if I select this choice, my applicaiton will be rejected.)

05

Experience Requirement: This position requires four (4) years of employment experience working with at-risk youth or adults, which has included training and experience in mediation, conflict resolution, gang intervention and/or related areas, with at least two (2) years of management, supervisory or lead experience. This information must clearly be indicated in the work history sections of your application or your application may be rejected.

• Yes, I meet this requirement.
• No, I do not meet this requirement but do qualify with the substition pattern.
• Does not apply.

06

Please detail your four (4) years of employment experience working with at-risk youth or adults, which has included training and experience in mediation, conflict resolution, gang intervention and/or related areas, with at least two (2) years of management, supervisory or lead experience. Please include: employer, dates employed, number of employees supervised and duties. If none, indicate N/A

07

Substitution Pattern: Previous work experience with at-risk youth or other vulnerable populations, which has demonstrated the knowledge and skills outlined above may be substituted for the educational requirements on a year-for-year basis up to a maximum of one (1) year. This information must clearly be indicated in the work history sections of your application or your application may be rejected.

• Yes, I possess this requirement.
• Does not apply to me.

08

Please detail your previous work experience with at-risk youth or other vulnerable populations, which has demonstrated the knowledge and skills outlined above may be substituted for the educational requirements on a year-for-year basis up to a maximum of one (1) year. Please include: employer, dates employed, number of employees supervised and duties. If none, indicate N/A

09

Do you possess, or are you able to obtain prior to appointment, a valid California class "C" drivers license? Do you understand and meet this requirement?

• Yes
• No

10

Incumbents must be willing to work rotating evening, night, weekend, or holiday shifts, and/or other hours as needed. Do you understand and agree to this requirement?

• Yes
• No

11

Candidates for this position must pass a detailed background investigation, which will include fingerprinting. Do you understand and agree to this requirement?

• Yes
• No

12

The ability to utilize a computer is necessary for this position. Please indicate the computer applications with which you possess experience and are proficient using on a daily basis. If you have no experience, please indicate N/A.

13

Evidence of Education: All applicants are required to submit evidence of education (unofficial transcripts, grade report showing conferral date, copy of diploma) as part of the application process. Failure to submit the required information will result in rejection from the process. Candidates who do not provide verification of their college coursework or whose college coursework does not meet the requirements will not be considered for this position. DOCUMENTS MUST BE SUBMITTED (UPLOADED) PRIOR TO THE FINAL FILING DATE.

• I understand this requirement and will upload the necessary documentation to my online application.

Required Question

Employer City of Stockton

Address 501 W Weber Ave.

Building 1

Stockton, California, 95203

Phone (209) 937-8233

(209) 937-8234

Website http://www.stocktonca.gov/