Outreach Worker Supervisor
Salary
$19.90 Hourly
Location
512 E. HIGHLAND STREET, SUITE 150, SAN ANTONIO, TX 78210, TX
Job Type
4A Full-Time
Job Number
2026-01102
Department
SA Metro Health District
Opening Date
06/17/2026
Closing Date
7/1/2026 11:59 PM Central
Grant Funded
No
FLSA Status
Non-Exempt
Job Summary
Under general supervision, is responsible for supervising staff engaged in resolving community tensions and biases and working with community based organizations to implement the Cure Violence model. Cure Violence is a coordinated strategy to resolve community tensions in San Antonio. Working conditions are inside and outside with occasional exposure to extreme weather conditions, hostile people, and emergency situations. Exercises direct supervision over assigned staff.
The San Antonio Metro Health District (SAMHD) provides public health services to clients, which may include risk for exposure to and possible transmission of vaccine-preventable diseases. Staff in high-risk positions will be required to obtain relevant immunizations, per SAMHD Policy DM 13.2. Review and consideration will be given to requests for exemption from this policy.
SAMHD is committed to advancing health equity throughout the community and to creating a work environment in which all staff feel valued, respected, and accepted. Per SAMHD Policy DM 15.1, all staff are expected to apply a health equity lens to programs, services, and decision making that directly impact the communities we serve.
Work Locations
512 E Highland Blvd, San Antonio, TX 78210
Work Hours
2:00 p.m. - 10:00 p.m., Tuesday - Thursday; 4:00 p.m. - 12:00 a.m., Friday - Saturday (Off Days: Sunday & Monday)
Essential Job Functions
Job Requirements
Preferred Qualifications
Experience supervising outreach workers, violence interrupters, community health workers, or other field-based staff working in violence prevention, youth development, or community engagement programs.
Extensive experience working directly with individuals at elevated risk of gun violence, gang involvement, justice system involvement, or victimization.
Experience conducting community outreach, violence interruption, conflict mediation, and crisis intervention in neighborhoods impacted by violence.
Candidates with lived experience and established credibility within communities impacted by violence are encouraged to apply, provided they are not currently under criminal justice supervision.
Demonstrated experience coaching, mentoring, and developing staff in field-based environments, including conducting performance discussions, reinforcing accountability, and supporting professional growth.
Knowledge of the social, environmental, and community factors that contribute to gun violence, retaliation, gang activity, and youth involvement in violence.
Skill in de-escalating conflicts, identifying retaliation risks, and supporting staff in developing intervention plans to prevent violence.
Strong verbal and written communication skills, including the ability to conduct team briefings, prepare reports, and communicate effectively with leadership, staff, and community stakeholders.
Ability to supervise staff operating in socially tense, high-risk, and rapidly changing environments while ensuring adherence to program policies, safety protocols, and professional standards.
Ability to monitor field activities, provide real-time guidance to staff, and ensure outreach efforts are aligned with program goals and community needs.
Ability to work flexible hours, including evenings, weekends, and holidays, as required to respond to critical incidents and support violence prevention efforts.
Strong understanding of youth engagement, positive youth development, mentoring, restorative practices, and violence prevention strategies.
Applicant Information
Knowledge, Skills, and Abilities
Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.
For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:
http://www.sanantonio.gov/hr/employee_information/benefits/index.asp
Note:
Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.
If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.
01
Are you a current regular full time or part time CoSA employee?
02
Are you a veteran or active member of the armed forces?
03
Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?
04
What best describes your highest level of education at the end of the current semester?
05
How many years of experience do you have working with violence or gang intervention programing?
06
Do you have a valid Drivers License?
07
If you do not have a valid Drivers License, do you have the ability to obtain one within thirty (30) days of employment?
08
Are you bilingual in English and Spanish?
09
Are you a current or former Metro Health intern/practicum student?
10
If you are a former intern/practicum student, please select the timeframe in which you completed your internship/practicum at Metro Health:
11
How many years of supervisory experience do you have?
12
Select any of the following items you have experience with:
13
Describe your experience working directly with individuals at elevated risk of gun violence, gang involvement, retaliation, or justice system involvement. Include the length of your experience and the populations served. If you do not have experience, answer "N/A."
14
Describe your experience working with families and community members impacted by gun violence, trauma, or victimization. If you do not have experience, answer "N/A."
15
Describe a time when you had to address a performance issue with an employee. What steps did you take and what was the outcome? If you do not have experience, answer "N/A."
16
What knowledge do you have of the communities most impacted by gun violence, and how would that knowledge help you lead an outreach team effectively? If you do not have experience, answer "N/A."
17
I understand that the San Antonio Metro Health District provides public health services to clients, which may include risk for exposure to and possible transmission of vaccine-preventable diseases. Staff in high-risk positions will be required to obtain relevant immunizations, per SAMHD Policy DM13.2. Review and consideration will be given to requests for exemption from this policy.
18
I understand that the San Antonio Metro Health District is committed to advancing health equity throughout the community and to creating a work environment in which all staff feel valued, respected, and accepted. Per SAMHD Policy DM15.1, all staff are expected to apply a health equity lens to programs, services, and decision making that directly impact the communities we serve.
19
I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.
Required Question
Employer City of San Antonio
Address Human Resources Department
San Antonio, Texas, 78205
Phone 210-207-8705