Outside Sales Associate

Overview

Construction Resources (CR) is a leading building products distributor serving the Southeast with a portfolio that includes countertops, appliances, lighting, garage doors, fireplaces, flooring, and more. As we expand into the Tampa market, The Outside Salesperson will work with clients to provide successful customer experience. The Outside Salesperson will generate sales of all products. They will work with existing customers and secure prospective new customers and clients by phone, e-mail and direct office appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling. Will focus on builders, designers, remodelers, as well as retail customers. Will also represent Construction Resources at NKBA, NARI, and various HBA events.

Key Responsibilities

Outside Customer Service Essential Functions & Responsibilities

• Work with national account manager to address field issues to provide final solutions
• Help communicate job readiness
• Provide excellent sales support and customer experience to all accounts
• Develop and maintain relationships with all accounts
• Visit jobsites as needed to provide the required sales support
• Communicate lead times and work with scheduling changes
• Assist customers via email
• Follow up phone calls to secure orders
• Resolving customer issues
• Follow up to ensure customer satisfaction

Retail Sales Essential Functions & Responsibilities

• Work retail leads as provided, especially on fireplaces and surrounds
• Provide excellent sales support and customer experience
• Conduct sales presentation of products and services to customers
• Visit jobsites as needed to provide the required sales support
• Communicate lead times and work with scheduling changes
• Assist customers via email
• Collect deposits and balances before delivery
• Follow up phone calls to secure orders
• Resolving customer issues
• Follow up to ensure customer satisfaction

Experience

• 3 - 5 years' experience/hands-on knowledge within construction industry product sales

Self-motivated, driven to close sales

Ability to communicate at all levels, both inside and outside of the Company

• Computer literate; working knowledge of MS Office
• Must possess a valid driver's license and good driving record

Skills and Experience

• Strong communication and interpersonal skills with the ability to build lasting client relationships

• Proven ability to generate leads, conduct prospecting activities, and close sales opportunities

• Experience managing a sales pipeline and meeting/exceeding sales goals or quotas

• Solid negotiation and presentation skills; comfortable with face-to-face meetings and product demonstrations

• Self-motivated with excellent time management and organizational skills

• Proficiency with CRM software (Salesforce, HubSpot, or similar) and Microsoft Office/Google Suite

• Ability to work independently while collaborating effectively with internal teams

• Willingness to travel within assigned territory as needed

• PAY RANGE

• PAY RANGE

Starting pay may vary based on factors including, but not limited to, position offered and location.

• Work Location

• Work Location

Hybrid - A hybrid work location provides a collaborative blend of in-office work and the flexibility of remote work. Associates in a hybrid work model spend some days on-site, and other days working virtually (ex. 4 days in office and 1 virtual or 3 days in office and 2 days virtual). We offer flexible work arrangements for teams across our locations, helping to balance productivity and work-life needs.

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Work Location

Onsite - An associate in an onsite role works in a specific Home Depot location in order to complete their job duties.

Multisite - An associate in a multisite role works from multiple locations (e.g. Home Depot location or a customer's homes) to complete their job duties.

Hybrid - A hybrid role blends in-office and remote/virtual work locations. An associate will work from a designated Home Depot location on some days and remote/virtually on others.

Remote/virtual - An associate in a remote/virtual role does not have to be at a designated Home Depot location to complete their job duties.

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