Outside Sales - Position Summary
Upholds the Core Values as determined by the management team. Primary responsibility for all positions within F. L. Davis Ace Hardware is to Amaze Every Customer Everytime. The primary responsibility of the B2B Outside Sales Representative is developing business customer relationships with new and existing business customers by connecting with customers outside of the store. This includes customer site visits, inventory management, and prospecting for new business.
Essential Duties and Responsibilities
- Prospect new business customers within the area and build relationships.
- Develop and grow sales with new and existing business customers by visiting their place of business and managing their supply needs.
- Leverage products and services to enhance customers’ business and growth opportunities.
- Focused on daily sales activities and behaviors that include daily prospecting/client calls and meetings that result in sales quotas and captured orders.
- Data entry of new leads and contacts, opportunities, quotes and updating sales cycle process in Customer Relationship Management (CRM) system.
- Manage sourcing of product for special orders and client needs. Coordinate with B2B Champion and key store staff in the execution of the order fulfillment and delivery
- processes.
- Provides input into discounts/pricing, positioning and strategy within assigned verticals or markets. Maintain sales and gross margin.
- Provide and analyze sales forecasts and reports with the manager as required.
- Prepare and present proposals/quotes to corporate decision makers, build interactive components for all renewal and new business proposals, build interactive presentations that
- outline features, benefits, and unique selling points of interactive properties.
- Deliver product to customer based on demand of the customer.
- Works with management with attracting new business through lead generation activities including in-store events.
- Other duties as assigned.
Required Knowledge, Skills and Abilities
- High School Diploma or General Education Degree (GED); or an equivalent combination of education and experience. Bachelor’s degree preferred.
- A minimum of 3 years’ experience in working independently by managing and developing an outside sales territory with new and existing customers.
- Outside sales experience including establishing and maintaining relationships and accounts, and other directly related sales and promotional activities strongly desired.
- Must be willing to work early morning or evenings and weekends to ensure customer needs are addressed, attend company community and business functions, etc.
- Ability to forecast business accurately and have a basic understanding of business financial principles is essential.
- Strong verbal and written communication skills as well as being comfortable talking to existing and new customers.
- Deep understanding of retail operations, inventory management and business fundamentals.
- Develop and maintain client relationships and strategic partnerships.
- Must have excellent attention to detail and follow up.
- Strong organizational, time management, and project management skills.
- Comfortable with computers, various applications, technology, the internet.
- PC skills including knowledge of Excel, Word, PowerPoint & Outlook.
- Bilingual (Spanish) verbal and written communication skills desired, but not required.
- Possess a valid driver’s license with an acceptable driving record in accordance with the company’s insurance standards.
Physical Requirement:
Standing, walking, and lifting (up to 50 lbs.).
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- 401(k) matching
- Employee discount