An Outside Sales & Marketing Team Leader is someone who consistently demonstrates our core values, embraces the Chick-fil-A culture, and has a servant’s heart. This individual is passionate about building relationships, serving others, and representing the Chick-fil-A brand within the community. They possess strong character, take initiative, communicate professionally, and work with a sense of urgency at all times.

Our Outside Sales Lead is responsible for supporting restaurant growth through community engagement, catering sales, business-to-business relationships, and marketing initiatives. They help execute strategies that increase brand awareness, drive catering and outside sales, and create remarkable experiences both inside and outside the restaurant.

An Outside Sales & Marketing Team Leader’s primary areas of focus are building meaningful community connections, generating sales opportunities, and promoting operational excellence through hospitality and professionalism. Team Leaders lead by example and set the tone that others will follow.

Position Type

• Full-time
• Part-time

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Health insurance options
• Life insurance options
• 401(k) retirement plan opportunities
• Paid training
• Employee meal discounts
• Commission pay opportunities
• Leadership development opportunities

Outside Sales & Marketing Team Leader Responsibilities

• Build and maintain relationships with local businesses, schools, organizations, and community partners
• Generate catering and outside sales opportunities through networking, outreach, and relationship-building
• Conduct cold calls, follow-up calls, and in-person visits to prospective catering clients and businesses
• Assist in executing local marketing initiatives, community events, and promotional campaigns
• Represent the Chick-fil-A brand with professionalism and hospitality in the community
• Deliver exceptional guest service and create emotional connections with guests and clients
• Coordinate and support catering orders from initial contact through execution and follow-up
• Assist in training and developing team members on hospitality, catering procedures, and guest engagement
• Support senior leadership in driving sales growth and community engagement strategies
• Maintain communication with clients regarding catering orders, delivery logistics, and follow-ups
• Participate operationally in restaurant activities as needed
• Help set the tone for professionalism, urgency, hospitality, and teamwork
• Open and/or close the restaurant as needed
• Support operational excellence and uphold Chick-fil-A standards at all times

Qualifications and Requirements

• Must be at least 18 years old
• Valid driver’s license and reliable transportation required
• Comfortable driving for business-related purposes, including catering deliveries and community outreach
• Ability to safely lift and transport catering equipment and food orders
• Strong communication skills, both written and verbal
• Comfortable with cold calling and developing new business relationships
• Strong people skills with a desire to serve guests and team members
• Strong commitment to superior customer service
• Ability to work in a fast-paced environment
• Ability to multitask and stay organized
• Professional appearance and positive attitude
• Ability to work independently and within a team environment
• Ability to manage team member behavioral and performance concerns when needed
• Prior experience in sales, marketing, catering, leadership, hospitality, or customer service is preferred but not required

Work Schedule

• Monday to Friday
• Weekend availability
• Day shift
• Night shift
• On-call opportunities as needed

Supplemental Pay & Benefits

• Commission pay
• Flexible schedule
• Paid training
• Employee discount

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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