Communication Skills, Computer Skills, Construction, Contact Management, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Emergency Response, Equipment Replacement, Field Sales, Identify Issues, Marketing Strategy, Metalworking, Organizational Skills, Physical Demands, Preventative Maintenance, Purchasing/Procurement, Regional Sales, Regulatory Requirements, Revenue Growth, Sales, Sales Strategy, Schematics, Warehousing, Willing to Travel
Dillon Supply Company, a distributor of MRO, Industrial Safety, and Steel products, is seeking a high-energy self-starter to build and maintain a profitable sales territory in the Hudsonville, MI market. The customer base consists of Industrial Metal working, PVF, and Construction-related companies.
Outside Sales Representative Role
The Outside Sales Representative shall be responsible for procuring and maintaining customer relationships. Success will be defined by driving customer sales within their defined territory.
Responsibilities
- Select the correct products and assist customers in making product selections based on needs, specifications, and regulations.
- Collaborate with colleagues to exchange information such as selling and service strategies and marketing information.
- Maintain customer contact for service and product needs and communicate any changes or concerns to the service manager or assigned sales representative.
- Arrange delivery of products and equipment.
- Ability to repair or replace defective equipment parts using the necessary tools and equipment.
- Perform routine preventative maintenance for customers.
- Diagnose mechanical problems - ability to read schematics.
- Conduct tool inventory at customer locations as required.
- Communicate parts needs to appropriate buyer.
- Represent the company with integrity.
- All other responsibilities assigned.
Requirements
- Strong organizational and communication skills.
- Sales-forward mentality.
- Collaboration with other departments.
- Ability to manage several customer accounts at one time.
- Ability to work independently.
- Basic computer skills.
Work Environment and Physical Demands
This role works in an office environment and within a car. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
While performing the duties of this role, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms.
The employee may be required to lift up to 20 pounds independently and up to 50 pounds with assistance. While in a warehouse setting, the employee may be exposed to the outdoor weather, temperature, and loud noise.
This role may require some weekend or late-night work as the employee is the sole manager responsible for the locations operation and emergency response. Travel requirements are up to 75% of the role.