Outside Sales Representative
Feralloy Corporation
Portage, Indiana
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JOB DETAILS
SKILLS
Budgeting, Coaching, Cold Calling Skills, Communication Skills, Continuous Improvement, Corporate Policies, Customer Relations, Customer Satisfaction, Customer Support/Service, Documentation, Equipment Maintenance/Repair, Expense Reports, Field Sales, Financial Trend Analysis, Industry/Trade Press, Leadership, Manufacturing Systems, Microsoft Exchange Server, Microsoft Office, Multitasking, Negotiation Skills, Operational Improvement, Physical Demands, Pricing, Problem Solving Skills, Product Pricing, Product Profitability, QoS (Quality of Service), Resolve Customer Issues, Revenue Growth, Revenue/Sales Reporting, Safety Process, Sales, Sales Operations, Sales Prospecting, Sales Strategy, Self Programming Language, Steel Industry, Strategic Planning, Time Management, Track Customer Issues, Willing to Travel
LOCATION
Portage, Indiana
POSTED
2 days ago
Join the Feralloy Family – Where Steel Meets Opportunity!
Who We Are:
Founded in 1954, Feralloy Corporation is one of the nation’s leading high-volume steel processing companies. From our headquarters in Chicago, we operate 11 processing centers across the U.S. and Mexico, delivering high-quality tempered, stretched, and slit steel products to manufacturers and producers.
Why Join Feralloy?
Competitive hourly pay + bonus opportunities
Benefits Begin on Day 31 of Employment (Medical, Dental, Vision, 401k + match)
Opportunities for growth and advancement
Family-oriented culture
Physical Requirements: Stand or Sit(Stationary position), Walk(Move, Traverse), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information) Function in the Job: Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Job Function:
OVERVIEW & RESPONSIBILITIES
- Responsible for serving as the in-person customer contact and selling products and services by highlighting features/benefits, answering inquiries, resolving issues and facilitating completion of required documentation.
- Promotes the company, products and services through networking and creating rapport with customers via in-person sales calls and/or other channels.
- Selectively entertains customers, budgeting for account status, sales volume, profit and overall sales potential.
- Maintains reasonable entertainment budget and submits monthly expense reports following procedures.
- Acquires and regularly updates general knowledge of the metals industry, including potential customers and competitors, as well as business trends through trade association events and industry publications.
- Continually upgrades and maintains working knowledge of company products, services, equipment, programs and corporate policies & procedures to successfully communicate and sell to new and existing accounts.
- Partners with customers within assigned territories to proactively identify long and short-term needs and provide mutually beneficial solutions for products and/or services.
- Interacts with other members of the sales and operations team to assist in penetrating specific territory or market to increase sales levels and contractual opportunities.
- Assesses and maximizes the buying potential, profitability and product/service requirements of customers through creation of a sales strategy and action plan.
- Develops new prospects and interacts with existing customers to identify leads and increase the sales of products and services.
- Maintains customer records using appropriate automated systems and prepares itineraries and call logs.
- Schedules and performs cold calls and calls to existing customers in assigned territory.
- Answers customers' questions about products, prices, availability, and product uses.
- Develops/maintains effective relationships with customers, providing customer service and complaint resolution.
- Regularly inquires and monitors customer satisfaction regarding quality of products, services and deliveries.
- Promotes feedback mechanisms for customers to influence the continuous improvement of operations and/or production and makes recommendations for potential product enhancements or modifications to increase sales.
- Develops or enters formal quotations into appropriate system or format and provides them to customers.
- Negotiates certain pricing and/or agreements, following established guidelines and/or approvals.
- Follows up with all quotes in a timely manner and according to policy.
- Facilitates execution of accepted agreements, coordinating with operations to ensure all terms are followed.
- Responsible for adhering to safety processes and protocols.
CORE COMPETENCIES & EXPERIENCE
Integrity – Leadership – Coaching – Ability to Negotiate Complex Customer Programs – Self Directed Effective Communication – Visionary – Empowerment – Emotional Intelligence - Motivator – Ability to Execute -Administration – Strategic Decision Making - Multi-Tasking - Creativity –
Systems related to manufacturing environment – Microsoft Office applications.
Knowledge of the metals industry required.
4 Year College Education and a minimum of 5 years’ steel related or steel experience
LOCATION
• Travel required to customers across Southern, IL and Iowa
REPORTING STRUCTURE
• The Outside Sales Representative will report to the Commercial Manager.
Job Type: Full-time
Compensation Package:
• Bonus opportunities
Schedule:
• 8-hour shift
• Monday to Friday
Experience:
• Steel sales: 5 years (Required)
• Outside sales: 5 years (Required)
License/Certification:
• Driver's License (Required)
Willingness to travel:
• 100% (Required)
Work Location: Remote/ Must reside in Illinois/Iowa area.
About the Company
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