Billing, Construction, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Develop and Maintain Customers, Establish Priorities, Field Sales, Hardware Architecture, Maintain Compliance, Microsoft Excel, Microsoft Office, Multilingual, Operations Processes, Order Processing, Pricing, Problem Solving Skills, Product Demonstration, Product Merchandising, Production Schedule, Sales, Sales Support, Team Player, Time Management
North Kingstown, Rhode Island
Responsibilities:
JOB DESCRIPTION
Outside Sales Support - Millwork
Responsibilities include but are not limited to:
- Staffing of millwork showroom on a daily basis.
- Able to assist customers with all millwork sales in a fast paced, demanding environment.
- Ability to cultivate and maintain customer relationships to capture as much sales as possible.
- Provide accurate material estimates based on information provided by Outside Sales Reps when assisting with quotes.
- Has a professional demeanor and appearance and is able to work with contractors, architects and homeowners alike.
- Daily adherence to operational procedures for activities such as order processing, customer excellence, billing, deliveries, etc.
- Assists outside sales rep and keeps sales representative and customers apprised of revised information on products or merchandise such as product capability, availability, pricing, credit, warranties, and shipping.
- Anticipates and resolves problems timely and accurately.
- Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
- Provide estimates of date of delivery to customer, based on knowledge of production and delivery schedules and expedite deliveries when necessary.
- Tracks stock levels.
- Enters pertinent information into CRM based on their activities
Qualifications:
Outside Sales Support - Millwork
Requirements:
- Fluent in various manufacturer quoting programs.
- Millwork experience a plus. Willing to train an exceptional candidate with transferable skills.
- Must be proficient in Excel and MS office.
- Bi-lingual a plus
- Weekend availability required.
Overview:
Outside Sales Support - Millwork
We are a Large Corporate Industry Leader in Building Supplies Employing over 800 Friendly People on Long Island, Connecticut, Rhode Island and Massachusetts
For compliance purposes for RI transparency, the expected salary range is $24.00 - $30.00. Compensation will be based on experience and other factors permitted by law.
Outside Sales Support – Millwork- This is a great position for someone looking to grow within the Building Industry with a particular focus on windows, doors, trim, architectural hardware and wood flooring. Staffs showroom and provides service to all customers as well as supports outside salespeople in preparing estimates and tracking job progression for their customers.
At RBS, you will have:
- Amazing people to work with that help you succeed.
- Work/life balance with a culture of kindness and respect.
- Company-hosted family events.
- Rewarding careers with supportive management.
- Participation in philanthropic activities in the community.
- Professional Development | On-site & virtual training
- Stability from our long history of success and growth.
- Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more
- The opportunity to grow your career and move up the ladder!
Core Values
We are committed to a culture that reflects our values. All team members are expected to model these in every interaction:
- Championing Customer Needs – Prioritize customer satisfaction and service excellence.
- Acting with Honesty and Integrity – Do the right thing, always.
- Following Policies and Procedures – Ensure compliance and consistency.
- Working Safely – Promote a safe and healthy work environment.
- Teamwork – Collaborate, support, and treat others with respect
Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees.
EOE, including but not limited to disability and veteran status.
For more information, call: 631.591.8100
Outside Sales Support - Millwork
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Riverhead Building Supply Corp.