Outside Service Golf Attendant at Sharks Tooth Golf Club

Job Summary

Members of the Outside Service Team are responsible for assuring exceptional, first-class service for our guests. Outside Service Team Members must give a positive first impression of the golf course as well as contribute to maintaining a functional course through guest assistance, cleaning of golf carts, and other appointed tasks.

Primary Responsibilities & Essential Functions

• Greet all guests and members in a friendly manner
• Anticipate and meet the needs of each guest whenever possible
• Be accessible and available to assist in any station of need
• Run food and beverages to guests
• Prepare carts for operations and maintain the cart fleet
• Clean and inspect the rental sets; report any deficiencies to the professional staff immediately
• Load clubs and equipment onto carts for guests
• Transport all golf clubs from the receiving area to the staging areas in preparation for play
• Maintain the washing, cleaning, and stocking of our golf cart fleet
• Prepare and maintain the driving range
• Monitor and clean the short game and long game practice areas
• Clean the range and retrieve balls
• Maintain golf course grounds
• General restroom cleaning along the course
• Ensure there are clean and folded towels available
• Monitor the towel, scorecard, pencil, and golf tee supply
• Maintain an organized and clean bag room operation
• Monitor the parking lot
• Equipment Drop Attendant
• All other duties as assigned

Education and Experience

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to read, write, speak, and communicate in basic English preferred
• Previous experience in the golf industry preferred
• Previous customer experience preferred

Knowledge, Skills, Abilities

• Detail oriented and thorough
• Ability to perform consistent work to the highest of standards
• Ability to remain discreet and respect the privacy of guests
• Ability to interact with guests in a pleasant friendly way
• Ability to drive a golf cart
• Basic knowledge of golf operations
• Strong critical thinking and problem-solving skills
• Ability to solve conflicts individually
• Ability to work as part of a team effectively and efficiently

Physical Demands

• Ability to spend entire shift on feet and walking (sometimes running)
• Ability to lift 50 lbs
• Ability to bend, stoop, reach, and kneel while handling equipment
• Ability to perform repetitive motions such as cleaning, retrieving balls, or setting up areas

Working Conditions

• Fast-paced, outdoor work environment, may include indoor as needed
• Exposure to the elements to varying weather conditions, including heat, cold, rain, wind, and sun
• Potentially noisy environment due to golf carts, equipment, and active driving range

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.