Overnight Account Manager, Janitorial Services

The Account Manager of Janitorial Services is responsible for overseeing janitorial operations across assigned client accounts. This role ensures high-quality service delivery, client satisfaction, and efficient team management. The Account Manager acts as the primary liaison between the client and the janitorial team, ensuring all cleaning services meet contractual obligations and exceed expectations.

Schedule: Monday - Friday 4:00 PM, - 1:30 AM

Compensation: $63,0000.00 - $65,000.00 /annual salary (DOE)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

401(k) - You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Benefits: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com

• High school diploma or equivalent (Associate's or Bachelor's degree preferred).
• 2+ years of experience in janitorial or facilities management.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Proficiency in scheduling, budgeting, and reporting tools.
• Ability to work flexible hours, including evenings or weekends as needed.

Client Relationship Management:

• Serve as the main point of contact for assigned clients.
• Conduct regular check-ins and site visits to ensure satisfaction.
• Address and resolve client concerns promptly and professionally.

Team Supervision:

• Hire, train, and manage janitorial staff and supervisors.
• Schedule and assign work to ensure coverage and efficiency.
• Conduct performance evaluations and provide coaching as needed.

Operational Oversight:

• Develop and implement cleaning schedules and quality standards.
• Monitor supply usage and manage inventory.
• Ensure compliance with safety and sanitation regulations.

Quality Assurance:

• Perform routine inspections of facilities.
• Maintain documentation of inspections, incidents, and corrective actions.
• Implement continuous improvement initiatives.

Administrative Duties:

• Prepare reports on account performance, staffing, and budgets.
• Manage payroll, timekeeping, and employee records.
• Coordinate special projects and seasonal deep cleaning efforts.

Client Relationship Management:

• Serve as the main point of contact for assigned clients.
• Conduct regular check-ins and site visits to ensure satisfaction.
• Address and resolve client concerns promptly and professionally.

Team Supervision:

• Hire, train, and manage janitorial staff and supervisors.
• Schedule and assign work to ensure coverage and efficiency.
• Conduct performance evaluations and provide coaching as needed.

Operational Oversight:

• Develop and implement cleaning schedules and quality standards.
• Monitor supply usage and manage inventory.
• Ensure compliance with safety and sanitation regulations.

Quality Assurance:

• Perform routine inspections of facilities.
• Maintain documentation of inspections, incidents, and corrective actions.
• Implement continuous improvement initiatives.

Administrative Duties:

• Prepare reports on account performance, staffing, and budgets.
• Manage payroll, timekeeping, and employee records.
• Coordinate special projects and seasonal deep cleaning efforts.