The Overnight Closer (Member Services Representative) provides exceptional customer service to members, prospective members, and guests, ensuring a positive experience.
They handle front desk activities such as answering phones, checking in members, signing up new members, and giving tours.
Responsibilities include updating member accounts, addressing questions or concerns, maintaining club cleanliness, closing the shift, and preparing the next day's bank deposit.
Qualifications include customer service experience, basic computer skills, a passion for fitness, punctuality, strong communication, and a high school diploma or GED.
Physical demands involve standing, walking, talking, occasional lifting up to 50 lbs, and working overnight shifts.
We promote an inclusive environment and seek motivated individuals to join our team in fostering a welcoming, judgment-free zone.