The Crisis Program Supervisor is responsible for the daily operations of the ESTRTP, including supervision of counselors, staffing and scheduling, and upholding high standards of work with children and families. The Crisis Program Supervisor is a strong role model for implementing Seneca’s model in direct care work with children.
ABOUT SENECA
Seneca Family of Agencies has been nominated among theBay Area’s Top Workplacesfor nearly a decade. We’re committed to providing traditionally marginalized communities with a network of outstanding mental health, community-based, and educational services. We are committed to building a diverse staff, and our programs actively engage in conversations and training onDiversity, Equity, and Inclusion to promote equity and justice for the youth and families we serve.
Responsibilities:
Provide individual and group supervision, coaching, training, and support to direct care staff
Lead hiring, onboarding, performance management, and staff development efforts
Foster a positive team culture grounded in anti-racism, anti-oppression, and equitable outcomes for youth, families, and staff
Develop and manage staff schedules to ensure safe and effective 24/7 program operations
Maintain awareness of all youth in care and ensure appropriate safety planning and crisis response
Respond to crises and provide consultation, guidance, and support to staff as needed
Review, approve, and provide feedback on documentation to ensure compliance, quality standards, and accurate billing
Monitor program performance, contract requirements, and required data tracking and reporting
Partner with the management team on staff training, retention, and continuous program improvement initiatives
Participate in an on-call rotation and collaborate with multidisciplinary teams to support program operations
Qualifications:
Education/Experience Requirements:
Master’s degree in social work or a related subject area OR
Bachelor’s degree and 3 years of experience providing direct services to clients
Strong writing, organizational, presentation and computer skills
Ability to work as part of and facilitate the development of a multi-disciplinary team
Supervisory experience preferred
At least 21 years of age
TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
Own vehicle, valid driver's license, clean driving record
Schedule
Monday, Wednesday, Thursday and Friday: 6pm - 2am
Tuesday: 5pm- 1am
Participation in an on call rotation, about 2 times a month
Benefits
Starting at $100,394 - $114,394 per year
Actual salary dependent on creditable experience above the minimum qualifications
Salary increases each year
Additional compensation provided upon passing a bilingual language proficiency exam
Comprehensive employee benefits package:
Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
Short and long-term disability, family leave, and life insurance
Partially paid premiums for dependents
403b retirement plan
Employer-Paid Assistance Plan
5 weeks of flexible paid time off and holiday pay for required holiday shifts