Overnight Customer Service Scheduling Coordinator

KRE Security Investigations

Lenhartsville, PA

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Call Center Operations, Communication Skills, Conflict Resolution, Customer Relations, Customer Service Operations, Customer Support/Service, Detail Oriented, Google Apps, Microsoft Outlook, Multitasking, Operational Communications, Operational Support, Operations, Operations Management, Organizational Skills, People Management, Problem Solving Skills, Record Keeping, Staff Requirements, Team Player, Time Management, Training/Teaching
LOCATION
Lenhartsville, PA
POSTED
2 days ago

Benefits:

Free uniforms

Opportunity for advancement

Training & development

Scheduling Coordinator – Customer Service & Operations Support Part-Time | Overnight Shift | In-Office | KRE Security, LLC Location: 16600 Pottsville Pike, Hamburg, PA 19526 Schedule: Friday &Saturday | 10:00 PM – 6:00 AM

KRE Security, LLC is seeking a dependable, organized, and customer-focused Scheduling Coordinator to join our overnight operations team in Hamburg, PA.

This position is ideal for someone who works well independently, stays calm under pressure, and thrives in a fast-paced environment. The overnight Scheduling Coordinator plays a critical role in supporting field operations, coordinating staffing coverage, and serving as a key point of contact for employees and supervisors during overnight hours.

If you are detail-oriented, professional, and enjoy problem-solving while keeping operations running smoothly, we encourage you to apply.

What You'll Do

Communicate professionally with employees, supervisors, and management throughout the overnight shift

Create, manage, and adjust employee schedules across multiple client locations

Respond quickly and effectively to call-offs, shift changes, and urgent staffing needs

Coordinate coverage for open shifts and last-minute scheduling changes

Handle incoming phone calls, emails, and scheduling updates with professionalism and accuracy

Support employees with scheduling questions and conflict resolution

Maintain accurate scheduling records using company systems and databases

Use Microsoft 365, Outlook, and Google Workspace to manage daily operations and communication

Work closely with management and Recruiting to support operational staffing needs

Handle sensitive employee information with professionalism and confidentiality

What We're Looking For

Strong communication and customer service skills

Professional, dependable, and solution-oriented attitude

Ability to multitask and stay organized in a fast-moving environment

Comfortable handling multiple calls, emails, and scheduling adjustments during overnight hours

Strong attention to detail and time management skills

Ability to remain calm and professional under pressure

Dependable attendance and strong work ethic

Ability to work independently while also supporting a team environment

Experience in scheduling, dispatching, customer service, administrative support, call center operations, hospitality, or workforce coordination preferred

Proficiency with Microsoft 365, Outlook, and Google applications

Ability to work on-site in our Hamburg, PA office

Compensation & Benefits

Starting Pay: $20.00 per hour

Pay Increases: Raises at 6 months and 1 year, plus a 3% annual increase thereafter

Paid Time Off: 1 week of PTO after a 60-day probationary period

Benefits Available: Medical, dental, and vision coverage after probationary period

Consistent overnight weekend schedule with opportunities for long-term growth

Why Join KRE Security?

At KRE Security, LLC, our Scheduling Coordinators are a vital part of our operations team. We value professionalism, teamwork, communication, and creating a supportive workplace where employees are respected and set up for success.

This role is a great fit for someone who enjoys staying busy, solving problems, supporting employees, and being part of a team where your work makes a direct impact every shift.

Apply today and grow your career with KRE Security, LLC.

About the Company

K

KRE Security Investigations