Overnight Dispatcher - Security

Job Summary:

The Security Dispatcher is responsible for coordinating communication between security personnel, emergency services, and other relevant parties to ensure the safety and security of all Breakers personnel and property. They monitor alarms, CCTV, and other security systems, dispatch security personnel to incidents, and maintain detailed logs of all activities. Effective communication, strong problem-solving skills, and the ability to remain calm under pressure are crucial for this role. Candidate must be able to work the overnight shift from 10:30pm - 7:00am including weekends and holidays.

Qualifications:

• Proven experience in a dispatch, security, or emergency response role.
• Strong communication skills with the ability to relay information clearly and effectively.
• Proficiency in using security systems such as alarms and CCTV.
• Ability to multitask and prioritize in a fast-paced environment.
• Problem-solving skills to address security incidents efficiently.
• Capacity to remain calm and make decisions under pressure.

Preferred Qualifications:

• Certification in CPR, First Aid, or other relevant emergency response training.
• Familiarity with relevant laws and regulations related to security operations.

Responsibilities:

• Coordinate communication between security personnel, emergency services, and relevant parties.
• Monitor alarms, CCTV, and other security systems for any security breaches.
• Dispatch security personnel to incidents promptly and efficiently.
• Maintain accurate and detailed logs of all security-related activities.
• Respond to emergency situations and provide support as needed.
• Collaborate with security team members to ensure a safe and secure environment.
• Follow established procedures and protocols for security operations.