Overnight Experiences Ambassador, Housing (Live-On)

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 50,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our universitys vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Provides support and assistance in the planning, coordination, and execution of various events and activities associated with the KSU Overnight Experiences Program held during the summer months. Employees are not permitted to have non-staff visitors in their suite while minors are living in the building.

Responsibilities

KEY RESPONSIBILITIES:

1. Provides support for camps and conferences across all campuses and locations during the summer months, typically from May through early August.
2. Prepares and inspects each unit and bedroom used, both before and after check-out, including completing room condition reports.
3. Assists with guest check-in and check-out processes, including assigning temporary access cards to suites and using designated software or processes to check guests in and out.
4. Be onsite and available for assigned events, ensuring access to rooms, logging into computers, and responding to various client-specific needs.
5. Serves in an on-call rotation, preferably on the days and/or nights of confirmed conference and/or camp guests.
6. Coordinates the distribution of conference-related materials and items upon guests arrival, including linens, toiletries, and information from the department and University.
7. Ensures safety and manages risks for assigned times and areas by initiating emergency protocols, reporting issues and concerns, referring matters to appropriate parties, and adhering to policies regarding risks to minors on campus.
8. Supports clients throughout their stay, including addressing maintenance issues, room lockouts, legal reports, and more.

Required Qualifications

Educational Requirements: High school diploma or equivalent

Other Required Qualifications: Current, valid, and unrestricted drivers license Must complete all required Kennesaw State Minors on Campus Training and scheduled department-specific training

Required Experience: On the job training provided

Preferred Qualifications

Preferred Educational Qualifications: An undergraduate or advanced degree from an accredited institution of higher education in a related field

Preferred Experience: Experience working in Housing and Residence Life and/or Residential Camps and Intern Housing

Proposed Salary

The budgeted pay rate is $12.50 per hour. Offers are based on relevant experience.

Knowledge, Skills, & Abilities

ABILITIES: Able to be on time and available for events Sound judgement and highest ethical standard Must attend all staff meetings, one-on-ones and training sessions, and complete required online training A schedule of event inquiries will be provided for the duration of the summer, the schedule is subject to change at any point as guests sign up to stay with us Expected to adjust schedules and be as accessible as possible to support the assigned programs Able to handle multiple tasks or projects at one time meeting assigned deadlines

SKILLS: Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Other Information

This is not a supervisory position. This position does not have any financial responsibilities. This position will be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position may travel 1% - 24% of the time

Background Check

Standard EnhancedDMV9 Panel Lab Drug Test Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials. https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf