Overnight Front Desk Agent

JOIN LOTTE

LOTTE HOTEL SEATTLE is hiring passionate and talented hospitality professionals to join our next journey in Seattle and share a great story that pursue love, freedom, and life to move the hearts of our guests. We are hiring professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work. LOTTE HOTEL SEATTLE is a new Luxury Hotel currently in the pre-opening stages. We are looking for hospitality professionals who are excited to be part of establishing a brand-new hotel in the heart of Seattle.

We invite you to join us today.

PURPOSE OF POSITION:

Reporting to the Overnight Manager, the Overnight Clerk is responsible for balancing accounts from day shift, completing overnight guest registrations, and assist with guest requests. The Overnight Clerk must reconcile all accounts interact with guest according to hotel standards.

THE IDEAL CANDIDATES WILL HAVE:

EDUCATION: Bachelor's degree or higher in related field preferred.

EXPERIENCE:

Experience in guest room management preferred.

Previous experience with Opera preferred.

Must possess basic computer skills Must have excellent communication skills.

Must be able to receive instructions and make reports with accuracy.

Must show basic computer proficiency such as with MS Office (Word, Excel, Powerpoint, etc.)

Excellent organizational skills.

Possess a gracious, friendly, and fun demeanor.

Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.

Ability to work independently and to partner with others to promote an environment of teamwork.

Results oriented with the ability to be flexible and work well under pressure.

Excellent interpersonal skills with strong written and verbal communication abilities.

Ability to work a flexible schedule: weekends, holidays, AM, PM, overnight and overtime when needed.

BENEFITS AT LOTTE:

Competitive wages

Medical, Dental, and Vision plans that become available on Day 1 of employment

Retirement Savings Plan (401k) with company matching

Two weeks of Vacation Days

Nine paid Holidays

Three Personal Days to use every calendar year

Public Transportation Discount (ORCA)

A rich culture of Team Member Recognition

A Learning and Development program for our top performers