Overnight Janitorial Supervisor

ABM Industries

Austin, TX

JOB DETAILS
SALARY
$20–$22 Per Hour
SKILLS
Coaching, Communication Skills, Construction, Corporate Policies, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Disciplinary Action, Documentation, English Language, Heavy Lifting, Identify Issues, Leadership, Manufacturing, Multilingual, Operations Management, Operations Processes, People Management, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Pulmonary Disease, Quality Metrics, Regulations, Safety Compliance, Safety Standards, Safety/Work Safety, Sales Management, Security Protocols, Service Delivery, Spanish Language, Staff Development, Staff Policies, Team Lead/Manager, Time Management, Training/Teaching, Writing Skills
LOCATION
Austin, TX
POSTED
16 days ago

Overview

The Bilingual Account Supervisor oversees cleaning operations, supervising lead workers and front-line staff. This role ensures operational efficiency, meets customer service expectations, and enforces compliance with all company safety, quality, and regulatory standards. 

Pay: $20 - $22 

The pay listed is the hourly range or the hourly rate for this position.   A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: 

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit Annual Benefits-Staff and Management

Schedule:

10PM - 6AM Monday- Friday (Weekends as needed)

Responsibilities

PRIMARY JOB DUTIES AND RESPONSIBILITIES

  • Lead and supervise a team of cleaning personnel, including scheduling, training, and performance oversight.
  • Promote a safe and secure work environment while fostering employee development through ongoing training initiatives.
  • Direct and monitor all cleaning operations to ensure efficiency and quality standards are met within the assigned department or area.
  • Respond to client staffing adjustments, accommodating increases or reductions as needed.
  • Identify and resolve issues related to service quality and customer satisfaction.
  • Conduct regular inspections to verify that cleaning tasks meet established cleanliness and safety standards.
  • Maintain accurate documentation of work performed, including labor hours, materials used, and incident reports.
  • Ensure effective scheduling and time management across all cleaning activities.
  • Provide coaching, counseling, and disciplinary action to staff in accordance with company policies.
  • Build and maintain strong working relationships with clients and ABM team members.
  • Adhere to all safety and security protocols established by the company, clients, and regulatory agencies.
  • Serve as a professional role model for the team, demonstrating integrity and leadership.
  • Enforce company policies regarding employee conduct, issuing verbal and written warnings as necessary, and recommending progressive disciplinary actions to management.
  • Support departmental success by performing additional duties and responsibilities as assigned.

Qualifications

  • Bilingual proficiency in Spanish and English, with fluent reading, writing, and speaking abilities
  • Strong oral and written communication skills
  • Proven ability to train, lead, and develop team members effectively
  • High energy and a strong commitment to delivering quality service
  • 1–2 years of experience supervising personnel in an operational setting
  • 3-5 years of janitorial experience

  • Prior experience in a manufacturing or active construction environment is highly preferred
  • Flexible availability, including the ability to work holidays and weekends as needed
  • Ability to read and interpret safety guidelines, operating procedures, and policy manuals
  • Strong active listening skills and attention to detail
  • Proficient in Microsoft Office and other standard computer applications

WORKING CONDITIONS

Conditions may require walking, stooping, climbing, pushing, pulling, heavy lifting (less than or equal to 35 pounds), bending, working in awkward positions handling equipment and materials. Employees will be required to wear protective clothing and/or respiratory equipment when conditions warrant.

About the Company

A

ABM Industries

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/