Overnight Resident Support Monitor

Responsibilities:

• Perform related duties to maintain control and assist homeless clients in the shelter
• Each monitor is responsible for his/her shift
• Assure safety of residents in building and on grounds by actively observing the people and happenings in and around the grounds
• Consistently enforce shelter policies, procedures and guidelines
• Intervene when appropriate to resolve problems between residents
• Complete pre-screening actions to determine intake eligibility of new individuals seeking admission to the emergency shelter and complete intake processing to successfully admit individual
• Add entries of incidents occurring during the shift to the daily log record
• Read and sign the previous entries at the beginning of the shift
• Obtain and maintain statistics of attendance at all meetings and screenings
• Update and maintain current daily client list on computer
• Enter client data into the HMIS database when authorized and trained to do so

• High school/GED Certificate with one year work experience (combination of training and work experience will be considered)
• Must be a team player, a self-starter and perform well with minimum supervision and a high level of confidentiality
• Excellent interpersonal skills, initiative and independent judgment and decision-making skills, independent and creative thinking, ability to work with a team
• Must be supportive of the organization's mission and policies
• Good communication skills as well as the ability to work with diverse and challenging personalities are essential
• Ability to type log entries using Word and update Excel spreadsheets necessary
• Must possess or obtain Adult and Child CPR, First Aid and Blood Borne Pathogens certification within three months of employment
• Complete HMIS training within three months of employment for select shifts