Overnight Weekend Program Assistant

Salvation Army

Phoenix, AZ

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JOB DETAILS

SKILLS

Administrative Skills, Analysis Skills, Background Investigation, Communication Skills, Community and Social Services, Computer Networks, Conflict Resolution, Crisis Intervention, Customer Relations, Database Administration, Depth Perception, Desktop PC, Detail Oriented, Develop and Maintain Customers, Documentation, Emergency Services, English Language, Homeless Services, Interpersonal Skills, Laptop PC, Lift/Move 30 Pounds, Lift/Move 50 Pounds, Mail Processing, Medications, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multilingual, Organizational Skills, Prescription Drugs, Project/Program Coordination, Psychiatry and Mental Health, Reporting Skills, Resolve Customer Issues, Sales Management, Social Work, Spanish Language, Team Player, Telephone Skills, Typing, Writing Skills

LOCATION

Phoenix, AZ

POSTED

Today

LOCATION: Phoenix Family Services

STATUS: Full Time/ Non-exempt

SCHEDULE: Overnight: Friday, Saturday, and Sunday Nights 7pm to 7:30am

** Must have the availability to work overnight **

MISSIONSTATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATIONS:

** Must have the availability to work overnight **

HS Diploma or GED required
College courses related to social services or social services experience preferred
6 months - 1 year of related experience and/or training preferred
Good organizational, interpersonal, communication and computer/typing skills required
Proficiency in MS Office software (Word, Excel, PowerPoint)
Ability to write reports & to calculate basic figures and numbers
Ability to calculate basic figures and amounts
Ability to interpret a variety of instructions furnished in written, verbal, diagram or schedule form
Ability to handle crisis/emergency situations or services for the homeless situations and to utilize crisis intervention and conflict resolution skills.
Ability to communicate effectively with clients and be able motivate program participants in achieving housing goals
Must have the ability to maintain a non-judgmental attitude in working with clients
Ability to exhibit professional and courteous communication at all times
Able to work independently and show initiative
Must possess, or be eligible to receive, a fingerprint clearance card
Bilingual (English/Spanish) desirable
Must be able to work various shifts/ weekends/ holidays
An interpersonal style that is service oriented as well as anticipates and responds to the needs of client departments with a willingness to learn.
An excellent attention to detail, procedures, processes and policies.
Must be able to pass a criminal background check

RESPONSIBILITIES:

Responds to intake queries; collects, records and analyzes documentation and referral sources; selects those candidates who are eligible and appropriate for admission; refers candidates to other programs as necessary; selects candidates for waiting list if appropriate, supervises or performs all necessary admission procedures.
Supervises the client's self administered prescriptions ensuring prescriptions are followed as written. Maintains and logs all medication given to clients; schedules and records all doctor and dental appointments, coordinates or arranges medical or psychiatric referrals as directed; cultivates and records sources of referral and resource assistance.
Coordinates and oversees clients living quarters and personal property to ensure conformance to policy and procedure; conducts inspections, oversees cleanups, maintains adequate furnishings, writer Personal property Request Slips, checks inventories, etc. Maintains oversight of clients.
Provides oversight to the client reception function. Coordinates social services and arranges appropriate assistance for clients. Prepare and maintain monthly service reports. Sorts and distributes incoming mail.
Coordinates and oversees client's involvement in outside activities such as support group meetings, church services, and appropriate special events.
Provides assistance to the Program Coordinator, clinical staff, or vocational supervisors including oversight of client crews, specific operations or functions, or special projects.
Provides special administrative support to the Program Coordinator that may include: client database management, interfacing with IT regarding computer or network issues, and other special administration projects.
Participate in various staff meetings that may include prayer, may engage in religious activities as part of the work day.
Perform other duties as assigned by the Program Coordinator as necessary to carry out the responsibilities of the position.

COMPETENCIES NECESSARY TO PERFORM THE JOB:

Accountability & Dependability
Attention to Detail
Listening Skills
Adaptability & Flexibility
Customer Focus
Self Management
Ethics & Integrity
Influencing Others
Safety Focus
Stress Tolerance
Teamwork Valuing
Diversity

PHYSICAL REQUIREMENTS:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 30 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About the Company

Salvation Army

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