PRS Facility Location
Albertville, AL (PRSC Corp HQ) - 001
Job Purpose
Owns the strategy, roadmap, and delivery of Salesforce.com capabilities across the enterprise, ensuring alignment with business objectives and driving measurable business value. This role serves as the primary liaison between business stakeholders (Sales, Service, Marketing, Finance) and IT delivery teams, translating business needs into scalable, well-governed Salesforce solutions.
Responsible for optimizing Salesforce as a core system within the broader enterprise application landscape (ERP, data platforms, integrations), ensuring data integrity, process standardization, and continuous improvement.
Req ID
12101BR
Company Description
Progress Rail stands at the intersection of legacy and innovation-driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world's largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company's products are in operation across more than 100 countries-powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail-they are making history every day.
Education / Training
• Bachelor's degree in Information Technology, Business, or related field (MBA preferred)
• 5-10+ years of experience in IT, product management, or enterprise application delivery
• 3+ years of hands-on experience with Salesforce.com (Sales Cloud, Service Cloud, or similar)
Job Title
Digital Product Owner
City
Albertville
Key Job Elements
Duties and responsibilities (Note: duties/qualifications required will depend on assigned division)
• Define and own the Salesforce product roadmap, aligning with enterprise IT strategy and business priorities
• Partner with business stakeholders to gather, prioritize, and refine requirements into clear product features and user stories
• Lead end-to-end delivery of Salesforce enhancements, integrations, and releases in coordination with development and support teams
• Ensure Salesforce solutions align with enterprise architecture, including ERP (LNCE, D365), data platforms, and integration standards
• Drive process standardization and simplification across Sales, Service, and related business functions
• Act as the primary point of contact for Salesforce-related initiatives, issues, and vendor engagement
• Own backlog management, sprint planning input, and release prioritization
• Establish and enforce governance, security, and data quality standards within Salesforce
• Monitor system performance, adoption, and usage; identify opportunities for optimization
• Collaborate with analytics teams to define KPIs, dashboards, and reporting capabilities
• Lead user enablement efforts including training, communication, and change management
• Ensure compliance with SOX, IT controls, and company policies
• Drive continuous improvement and innovation leveraging Salesforce platform capabilities (Sales Cloud, Service Cloud, integrations, etc.)
Qualifications and Experience
• Experience working in complex enterprise environments with integrations to ERP systems (LNCE, D365, SAP, etc.)
• Strong understanding of product management disciplines (road mapping, backlog management, Agile delivery)
• Experience translating business requirements into technical solutions
• Knowledge of data governance, security models, and system integrations (APIs, middleware)
• Salesforce certifications preferred (e.g., Salesforce Administrator, Advanced Administrator, or Product Owner-related certifications)
• Experience working with third-party implementation partners and vendors
Skills & Competencies
• Strong business acumen with ability to connect technology to business outcomes
• Excellent stakeholder management and communication skills (executive to end-user)
• Proven leadership in cross-functional environments without direct authority
• Ability to prioritize competing demands and manage multiple initiatives
• Analytical mindset with focus on metrics, adoption, and value realization
• Highly self-motivated with a sense of urgency and ownership
• Stro