Job Description: We help P&C carriers reinvent Underwriting and Claims through process redesign, operating model transformation, data-driven decisioning, and AI-enabled ways of working. As a Transformation Manager, you will lead cross-functional teams to reimagine how work gets done, combining deep insurance expertise with advanced analytics and agentic AI and technology solutions to improve client outcomes. You will also play a key role in shaping solutions, growing client relationships, and driving business development.
What You'll Do:
Strategy & Operating Model
Assess current-state underwriting, claims, and operational processes to identify opportunities to reimagine and optimize outcomes..
Lead end-to-end business process reinvention across Claims and Underwriting, redesigning workflows, roles, governance, decision rights, and performance management.
Define future-state operating models that blend human expertise, automation, analytics, and AI-enabled decision support.
Develop transformation roadmaps aligned to strategic business outcomes.
AI, Data & Intelligent Workflows
Lead design of AI/agentic AI end-to-end processes and support enablement of those solutions.
Partner with engineering/data teams design and implement end-to-end agentic workflows with appropriate human in the loop controls.
Delivery & Change Leadership
Manage end-to-end engagements (assessment design pilot scale); set OKRs, roadmaps, and benefits realization.
Lead small to large teams; coach analysts/consultants and client SMEs; drive stakeholder alignment across Claims, Product / UW, and Enterprise functions.
Client Growth & Thought Leadership
Shape proposals and solution architectures; craft business cases and delivery strategy, design, and execution projects
Build client executive relationships; contribute to industry PoVs that support Accenture's leadership position in the Insurance Consulting industry
Responsibilities:
Apply structured problem solving, hypothesis-driven analysis, and creative thinking to solve complex business and operational challenges.
Challenge conventional operating models and identify opportunities to simplify, automate, and reinvent processes using emerging technologies.
Translate ambiguous business problems into practical, scalable solutions that deliver measurable value.
Develop new ideas and help turn them into go-to-market offerings.
Define methods and procedures for new assignments with guidance.
Manage small teams or work efforts at client sites or within Accenture.
Work as part of a team delivering client value at the intersection of business and technology.
Perform product management and/or product owner responsibilities in the context of consulting and technology implementations.
Travel up to 80%.
Numbers & Facts
Location
Culver City, CA
Skills
Analysis Skillsunmatched
Artificial Intelligence (AI)unmatched
Automationunmatched
Business Caseunmatched
Business Developmentunmatched
Business Operationsunmatched
Business Processesunmatched
Claims Processingunmatched
Coachingunmatched
Consultingunmatched
Cross-Functionalunmatched
Customer Relationsunmatched
Data Modelingunmatched
Decision Supportunmatched
Emerging Technologyunmatched
Executive Relationshipsunmatched
Insuranceunmatched
Leadershipunmatched
Management Consultingunmatched
Operations Processesunmatched
Performance Managementunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Product Managementunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Thought Leadershipunmatched
Underwritingunmatched
Willing to Travelunmatched
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