Research Associate Position at Pace University
This position is only available to students taking classes on the Pleasantville campus and declaring a major or minor in a business discipline. The Research Associate will make calls and conduct research as assigned by the Pace Connect research and call center. Some Research Associates will also serve as managers of this student-run business.
Most of the work will involve calling other students, alumni, or business people to conduct satisfaction surveys, polls, market research, or other research requested by a client. Work also entails using Skype, Salesforce, and Qualtrics. Good communication skills are crucial. Training will be provided by student managers and clients.
Management duties including accounting, client relations, data management, shift management, HR, preparation of research results report, and other managerial responsibilities will be handled by Research Associates who are promoted to management positions.
Requirements
Applicants must be taking classes on the Pace Pleasantville campus and have a declared major or minor in a business discipline. Good phone and data skills are also required.
Preferred Qualifications
Office experience, ability to work independently, strong customer service and organizational skills, proficiency in Microsoft Word, PowerPoint, and Excel, and ability to handle confidential information in a discreet manner are all preferred qualifications.
Work Schedule
Pace Connect operates Monday through Thursday from 5:00 - 8:00pm and sometimes from 3:00-5:00pm. Associates generally work two shifts per week. The exact schedule to be determined with supervisor; no more than 20 hours per week when school is in session and no more than 35 hours per week during breaks. Calling is done from Goldstein Academic Center room 230.
About Pace University
Ranked in the top 9% of private US colleges that provide the best return on tuition investment, Pace University transforms the lives of its diverse students-academically, professionally, and socioeconomically. Currently, the University enrolls more than 13,000 students in more than 150 bachelor's, master's, and doctoral programs. Pace University is at the forefront of creating opportunity. Through the convergence of strong academics, experiential learning, and dedicated advising, Pace University empowers its students and positively impacts its communities.
Equal Opportunity Statement
Pace University is committed to achieving full equal opportunity in all aspects of University life. Pursuant to this commitment, the University does not discriminate on the basis of actual or perceived sex, gender or gender identity; race; color; national origin; religion; creed; age; disability; citizenship; marital or domestic partnership status; sexual orientation or affectional status; genetic predisposition or carrier status; military or veteran status; status as a victim of domestic violence, sex offenses or stalking; or any other characteristic protected by law federal, state or local law, rule or regulation.
Annual Security Report
Pace is committed to ensuring the safety and security of the students, faculty, staff and visitors to the University. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University's Safety and Security department publishes an Annual Security and Fire Safety Report, which can be accessed here. The report contains information on security policies as well as crime and fire statistics for the University.