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Packaging Support Engineer

eTeam Inc.

Waltham, MA

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JOB DETAILS
SALARY
$45–$55 Per Hour
SKILLS
Automation, Biotech and Pharmaceutical, Change Management, Communication Skills, Cross-Functional, Data Analysis, Database Administration, Document Scanners, Documentation, English Language, GMP (Good Manufacturing Practices), German Language, Identify Issues, Information Technology & Information Systems, Maintain Compliance, Multitasking, Network Administration/Management, Network Connectivity, OEM (Original Equipment Manufacturer), Performance Analysis, Printers, Problem Solving Skills, Process Development, Process Improvement, Process Validation, Programmable Logic Controller (PLC), Regulatory Compliance, Regulatory Requirements, SQL Databases, Supervisory Control and Data Acquisition (SCADA), System Integration (SI), Technical Support
LOCATION
Waltham, MA
POSTED
5 days ago
Role Descriptions: The Serialization Packaging Support Engineer is responsible for providing technical support and ensuring compliance for serialization systems on packaging lines.

This role involves troubleshooting, maintaining, and improving serialization hardware and software to ensure compliance with global regulatory requirements and company standards.

This role requires working in 24/7 in-person shift environments and no possibility of remote work



Required Skills

Technical: Industrial automation, PLC programming, vision inspection systems, SQL databases.
Domain Knowledge: Pharmaceutical serialization solutions (Systech, Antares, Seavision, Tracelink).
Compliance: GMP processes, packaging qualification standards.
Soft Skills: Problem-solving, multitasking, cross-cultural communication, and the ability to work independently
Experience with Systech or similar Pharma serialization and packaging solutions (Systech Guardian, Advisor, and Centri systems)
Experience with SQL databases and network troubleshooting.
Knowledge of SCADA systems and MES/OEM integration.
Ability to work independently and in a global team environment.
Strong documentation and reporting skills.
Good communication skills, both in English and German
Key Responsibilities

Provide day-to-day technical support for serialization systems (vision systems, printers, scanners, PLCs) in a 24/7 in-person support environment.
Troubleshoot and resolve serialization-related issues on packaging lines.
Execute equipment qualification (IQ/OQ/PQ) for serialization components.
Collaborate with automation and IT teams for integration of MES, SCADA, and serialization systems.
Collaborate with IT teams for system integration, database management, and network connectivity.
Ensure compliance with GMP, DSCSA, and other regulatory requirements.
Participate in audits and provide necessary documentation for serialization systems.
Manage incidents and changes through established governance processes.
Work with vendors and cross-functional teams to implement upgrades and improvements.
Analyze performance data and recommend process optimization strategies.
Maintain accurate documentation for serialization systems and procedures
Desirable Skills:
Keyword:
Skills: Digital : SAP BusinessObjects Data Services
Experience Required: 4-6

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com

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