PACS Admin with Site coordinator

Job Title - Site Coordinator /PACS Location - USC NC(Remote) Buy Rate - $80-$85/hr Job Details: The PACS Site Coordinator serves as the site-level point of contact for all imaging IT systems, ensuring seamless workflow across scheduling, image acquisition, CAD/analysis, dictation, and archival systems. The role owns day-to-day system uptime, end-user support, vendor escalation, and coordination between radiology, IT, and clinical staff. Key Responsibilities • Monitor and troubleshoot PACS and connected clinical application workflows daily • Serve as first-level support for end users (radiologists, technologists, front-desk staff) across scheduling, RIS, PACS, CAD, and dictation systems • Coordinate with vendors (Consultantge, Merge, Hologic, iCAD, Volpara, Laurel Bridge, 3M/Mmodal, Medinformatix) for upgrades, downtime, and issue escalation • Ensure image and data integrity across the workflow chain: scheduling acquisition CAD dictation PACS sharing • Support onboarding and training of staff on site applications • Maintain documentation of workflows, downtime procedures, and escalation paths • Act as cross-tower connect between onshore clinical teams, offshore support teams, and Infrastructure (Infra) teams - driving unified ownership of incidents, changes, and maintenance windows across towers • Represent the site in cross-functional bridge calls, ensuring offshore and Infra teams have the clinical context needed to prioritize and resolve issues quickly Experience • Minimum 5 years of hands-on, hands-on-keyboard experience across the listed clinical applications (PACS, RIS, CAD/Mammography, Dictation, and Image Sharing systems) in a live clinical environment • Experience with PACS/RIS environments in a clinical setting, preferably breast imaging/mammography • Working knowledge of DICOM, HL7, and imaging workflow integration • Strong troubleshooting and vendor-coordination skills • Demonstrated experience working in a cross-tower model - coordinating with offshore support and Infrastructure teams on shared incident and change ownership • Handling the hand on experiences with Radiologist problem solving on end-end workflow

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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