PACS and Enterprise Imaging Administrator

JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE: PACS & Enterprise Imaging Administrator

JOB OVERVIEW: The PACS (MIMPS) & Enterprise Imaging Administrator is responsible for the configuration, support, and ongoing maintenance of the organization''s enterprise imaging systems including radiology and cardiology PACS (also known as Medical Image Management & Processing System, MIMPS), the vendor neutral archive (VNA), enterprise imaging viewer, and all related imaging systems, including AI systems, that support core business operations and patient care delivery. This role works closely with clinical, business, and IT stakeholders, as well as vendors, to ensure system reliability, data integrity, workflow effectiveness, and alignment with organizational policies, regulatory requirements, and operational and clinical needs. This position is also responsible for maintaining foundational awareness of network, server, and interface infrastructure to support application troubleshooting, integrations, and effective collaboration with infrastructure teams.

DEPARTMENT: Information Technology Operations

WORK HOURS: Core business hours are approximately 8:00 a.m. - 5:00 p.m. Employees may be expected to work off hours as necessary to fulfill responsibilities or meet business needs.

REPORTS TO: IT Manager

PREREQUISITES:

Bachelor''s degree in Information Systems, Computer Science, Business, Healthcare Administration, or a related field required. Equivalent combination of education and experience may be considered in lieu of degree.

Minimum 2 years of experience in general IT, radiology/cardiology technologist, diagnostic imaging department support, or relevant operational/functional roles required.

Strong understanding of clinical imaging workflows, processes, or system configuration required.

Ability to translate technical concepts into clear, business-friendly language.

Strong analytical, problem-solving, and documentation skills.

Experience working in regulated or compliance-driven environments preferred.

General understanding of Medical Imaging Informatics including radiation, dose, modalities, and post processing systems preferred.

Certification from the American Board of Imaging Informatics (CIIP) or the PACS Administrators Registry and Certification Association (PARCA) (CPAS, CDIP or CPSA) is preferred.

QUALIFICATIONS:

Experience supporting multiple functional domains.

Experience with PACS (MIMPS) platforms such as Fuji Synapse, Philips IntelliSpace as well as with PowerScribe, Fuji Synapse VNA and familiarity PACS (MIMPS) specific diagnostic monitors and hardware.

Experience with enterprise reporting, auditing, or regulatory compliance requirements.

Prior experience in healthcare, public sector, or large enterprise environments.

Familiarity with change management, testing methodologies, and system governance practices.

Demonstrated ability to set priorities, produce accurate work, and meet deadlines.

Ability to function in a setting with a wide variety of duties and numerous interruptions.

Demonstrated competence in analysis and troubleshooting with a preference to healthcare computing environments.

Demonstrated ability to be self-directed, learn quickly with strong attention to detail.

Proven record of excellent communication and organizational skills.

UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Primarily sedentary work performed in an office or remote environment. Ability to sit for extended periods while working at a computer. Occasional lifting of light equipment (up to 40 pounds). May require off-hours support during critical system events, upgrades, or outages.

PERFORMANC