PACT Vocational Specialist

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The Department of Mental Health is accepting applications for a Vocational Specialist (Rehabilitation Counselor (C)) to join their Brockton-based PACT (Program of Assertive Community Treatment) team. This role offers the chance to make a direct and lasting impact on the lives of individuals navigating mental health challenges, substance use disorders, and complex life circumstances. You will be part of a interdisciplinary PACT team that values collaboration, creativity, and person‑centered care. This position blends clinical insight with hands‑on vocational support, helping people define their goals, build essential skills, and access the community resources that support long‑term recovery and independence. The work is dynamic, community‑based, and rooted in trauma‑informed practice, offering variety in daily responsibilities and meaningful relationships with the people served.

This role is ideal for someone who thrives in the field, enjoys building natural supports, and finds purpose in guiding individuals toward employment, education, and greater self‑sufficiency. You will have the opportunity to collaborate closely with the MassAbility, local Clubhouses, healthcare providers, and community partners while developing deep expertise in supported employment, benefits counseling, and recovery‑oriented interventions. The position offers ongoing training, a supportive supervisory structure, and the chance to grow professionally while contributing to a mission‑driven program that helps people lead productive, fulfilling lives.

Please Note: This is a full-time 40-hour position. The work schedule will be (40 hours) 8:30 a.m. to 5:00 p.m. Rotating weekends (every 4th week). The days off will rotate Week 1: Sunday/Saturday; Week 2: Sunday/Saturday; Week 3: Sunday/Thursday. Week 4: Tuesday/Saturday.

Duties and Responsibilities (these are not all inclusive):

• Demonstrates the ability to provide wrap around services for adult eligible clients by assessing their needs on an ongoing basis, by making home visits, by developing a supportive relationship, by assisting in the acquisition of entitlements, and by collaborating with other team members and agencies to ensure that clients can maximize their potential for recovery and independent living.
• Serves on a multidisciplinary team and individual treatment teams by attending regularly scheduled meetings, by coming prepared to present current issues, psychosocial histories, mental status, diagnosis, treatment provided, and the treatment planned for assigned cases and by participating in discussions of other cases to ensure that clients receive optimal care.
• Assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals in conjunction with the individual treatment team.
• Assess vocational goals and assist with preparing for, seeking, and maintaining employment and/or education.
• Advocate for clients by acting as a liaison between the client and the community to ensure that clients are receiving appropriate service which may require prompt on-site community visits.
• Support and teach the client in the performance of daily living tasks by assisting in the acquisition of entitlements, by navigating the legal and social service system in the community, by making home visits and by networking with other social service agencies to maximize the clients' potential for independent living.
• Provide individual and/or group readiness counseling, job skills training, benefits counseling and/or referrals, educational placements, financial aid assistance, and natural support building.
• Assess and respond to crisis and emergency situations by intervening immediately with appropriate clinical treatment, intervention, contacting the on-call supervisor or contacting the Emergency Services Program.
• Assumes responsibility for all administrative and clinical record documentation requirements by recording in the record, including completing Physical Health Assessments, and by submitting information in a thorough and timely manner so that other service providers are aware of treatment provided and so that the medical record is in compliance with agency and Joint Commission standards
• Assumes responsibility for all internal daily and weekly PACT documentation so the team is always aware of what is needed for the client on that day.
• Involves all clients and family members in the process of treatment planning and ensures that plans are agreed upon, by signature, on a quarterly basis.
• Actively participates in the treatment and disposition planning for all assigned hospitalized or incarcerated clients.
• Serves on committees and becomes involved in task force assignments to help share and improve service delivery at BMSC.
• Act as the DMH PACT liaison for the Massachusetts Rehabilitation Commission as well as the local Clubhouse.

Preferred Qualifications:

• Knowledge of employment and educational systems
• Familiarity with mental health diagnosis

Mission Statement:

The Brockton Multi Service Center provides comprehensive services to mentally ill adults and children. Programs include Case Management, Adult Community Clinical Services and a Program of Assertive Community Treatment (PACT) team. The Brockton Multi Service Center is a Joint Commission certified facility. In all we always aspire to create an environment which promotes growth and independence for clients, families, and employees alike. We offer an excellent salary and benefit package including, tuition remission, and health insurance.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800-510-4122, Option 4.

'',''!*!

The Department of Mental Health is accepting applications for a Vocational Specialist (Rehabilitation Counselor (C)) to join their Brockton-based PACT (Program of Assertive Community Treatment) team. This role offers the chance to make a direct and lasting impact on the lives of individuals navigating mental health challenges, substance use disorders, and complex life circumstances. You will be part of a interdisciplinary PACT team that values collaboration, creativity, and person‑centered care. This position blends clinical insight with hands‑on vocational support, helping people define their goals, build essential skills, and access the community resources that support long‑term recovery and independence. The work is dynamic, community‑based, and rooted in trauma‑informed practice, offering variety in daily responsibilities and meaningful relationships with the people served.

This role is ideal for someone who thrives in the field, enjoys building natural supports, and finds purpose in guiding individuals toward employment, education, and greater self‑sufficiency. You will have the opportunity to collaborate closely with the MassAbility, local Clubhouses, healthcare providers, and community partners while developing deep expertise in supported employment, benefits counseling, and recovery‑oriented interventions. The position offers ongoing training, a supportive supervisory structure, and the chance to grow professionally while contributing to a mission‑driven program that helps people lead productive, fulfilling lives.

Please Note: This is a full-time 40-hour position. The work schedule will be (40 hours) 8:30 a.m. to 5:00 p.m. Rotating weekends (every 4th week). The days off will rotate Week 1: Sunday/Saturday; Week 2: Sunday/Saturday; Week 3: Sunday/Thursday. Week 4: Tuesday/Saturday.

Duties and Responsibilities (these are not all inclusive):

• Demonstrates the ability to provide wrap around services for adult eligible clients by assessing their needs on an ongoing basis, by making home visits, by developing a supportive relationship, by assisting in the acquisition of entitlements, and by collaborating with other team members and agencies to ensure that clients can maximize their potential for recovery and independent living.
• Serves on a multidisciplinary team and individual treatment teams by attending regularly scheduled meetings, by coming prepared to present current issues, psychosocial histories, mental status, diagnosis, treatment provided, and the treatment planned for assigned cases and by participating in discussions of other cases to ensure that clients receive optimal care.
• Assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals in conjunction with the individual treatment team.
• Assess vocational goals and assist with preparing for, seeking, and maintaining employment and/or education.
• Advocate for clients by acting as a liaison between the client and the community to ensure that clients are receiving appropriate service which may require prompt on-site community visits.
• Support and teach the client in the performance of daily living tasks by assisting in the acquisition of entitlements, by navigating the legal and social service system in the community, by making home visits and by networking with other social service agencies to maximize the clients' potential for independent living.
• Provide individual and/or group readiness counseling, job skills training, benefits counseling and/or referrals, educational placements, financial aid assistance, and natural support building.
• Assess and respond to crisis and emergency situations by intervening immediately with appropriate clinical treatment, intervention, contacting the on-call supervisor or contacting the Emergency Services Program.
• Assumes responsibility for all administrative and clinical record documentation requirements by recording in the record, including completing Physical Health Assessments, and by submitting information in a thorough and timely manner so that other service providers are aware of treatment provided and so that the medical record is in compliance with agency and Joint Commission standards
• Assumes responsibility for all internal daily and weekly PACT documentation so the team is always aware of what is needed for the client on that day.
• Involves all clients and family members in the process of treatment planning and ensures that plans are agreed upon, by signature, on a quarterly basis.
• Actively participates in the treatment and disposition planning for all assigned hospitalized or incarcerated clients.
• Serves on committees and becomes involved in task force assignments to help share and improve service delivery at BMSC.
• Act as the DMH PACT liaison for the Massachusetts Rehabilitation Commission as well as the local Clubhouse.

Preferred Qualifications:

• Knowledge of employment and educational systems
• Familiarity with mental health diagnosis

Mission Statement:

The Brockton Multi Service Center provides comprehensive services to mentally ill adults and children. Programs include Case Management, Adult Community Clinical Services and a Program of Assertive Community Treatment (PACT) team. The Brockton Multi Service Center is a Joint Commission certified facility. In all we always aspire to create an environment which promotes growth and independence for clients, families, and employees alike. We offer an excellent salary and benefit package including, tuition remission, and health insurance.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact Executive Office of Health and Human Services, Human Resources at 1-800-510-4122, Option 4.

'',''!*!

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS:

REQUIRED WORK EXPERIENCE: At least four years of full-time, or equivalent part-time, professional experience in social work, social casework, vocational counseling, employment counseling, rehabilitation counseling, or educational counseling.

SUBSTITUTIONS:

• A Bachelor''s or higher degree in rehabilitation, vocational rehabilitation counseling, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, social work, psychology, human services, or counseling may be substituted for the required experience on the basis of two years of education for one year of experience.
• A Bachelor''s or higher degree in a major other than rehabilitation, vocational rehabilitation counseling, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, social work, psychology, human services, or counseling may be substituted for a maximum of one year of the required experience on the basis of four years of education for one year of experience.
• A Master''s or higher degree in social work, psychology, human services, rehabilitation, vocational rehabilitation counseling, or counseling may be substituted for an additional year of the required experience on the basis of two years of education for one year of experience.
• Licensure as a Licensed Rehabilitation Counselor by the Board of Registration of Allied Mental Health Professionals or Certification as a Certified Rehabilitation Counselor by the Commission on Rehabilitation Counselor Certification may be substituted for the required experience.
• One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don''t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

'',''!*!

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS:

REQUIRED WORK EXPERIENCE: At least four years of full-time, or equivalent part-time, professional experience in social work, social casework, vocational counseling, employment counseling, rehabilitation counseling, or educational counseling.

SUBSTITUTIONS:

• A Bachelor''s or higher degree in rehabilitation, vocational rehabilitation counseling, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, social work, psychology, human services, or counseling may be substituted for the required experience on the basis of two years of education for one year of experience.
• A Bachelor''s or higher degree in a major other than rehabilitation, vocational rehabilitation counseling, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, social work, psychology, human services, or counseling may be substituted for a maximum of one year of the required experience on the basis of four years of education for one year of experience.
• A Master''s or higher degree in social work, psychology, human services, rehabilitation, vocational rehabilitation counseling, or counseling may be substituted for an additional year of the required experience on the basis of two years of education for one year of experience.
• Licensure as a Licensed Rehabilitation Counselor by the Board of Registration of Allied Mental Health Professionals or Certification as a Certified Rehabilitation Counselor by the Commission on Rehabilitation Counselor Certification may be substituted for the required experience.
• One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don''t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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