Paint and Stain Retail Associate

As a Paint & Stain Retail Associate at Mountain Hardware and Sports, you'll stay active helping customers with their paint and stain projects. The paint and stain department is a vibrant environment where you’ll be answering customer questions, expertly mixing and matching colors, to displaying various application techniques. If you have experience in paint, stain, customer service, or retail, this position could be a great fit.

As a 100% employee-owned company, Mountain Hardware and Sports proudly offers stability, growth and a career path with generous industry-leading benefits.

Work location: on-site

Schedule: full-time (8hr shift - 40hrs/week)

Core Skills

Professional and friendly demeanor — creating a welcoming first/last impression for customers

Active listening — identifying what customers are asking for

Clear communication — explaining options and guidance confidently

Problem-solving — helping customers find the right product or solution

Adaptability — shifting priorities based on store traffic or needs

Multi-tasking — managing multiple customer interactions appropriately

Duties and Responsibilities

*Duties, responsibilities, skills and qualifications outlined in this document are not exhaustive and may change as determined by the needs of the company.*

• Greet customers and assist with paint and stain product selection and recommendations
• Promote and sell paint, stain, and related project items, offering expert advice and in-store demonstrations
• Use computer programs to mix and match paint or stain, ensuring accurate results
• Stock and organize the paint & stain department while maintaining a clean and safe environment
• Handle special orders, assist with loading/unloading, and answer phone inquiries

Skills and Qualifications

*Duties, responsibilities, skills and qualifications outlined in this document are not exhaustive and may change as determined by the needs of the company.*

• Must be able to work in the United States
• Must be at least 18 years old
• Must be able to communicate effectively in English
• Ability to distinguish and decipher colors for mixing and matching
• Ability to lift up to 100lbs
• Ability to use a ladder

Experience

• Customer service: 1 year (preferred)
• Paint and Stain Experience: 1 year (preferred)

Benefits

*Certain benefits offered to full-time year-round employees only*

• Paid Time Off (Vacation Pay)
• Paid Sick Leave (Sick Pay)
• Paid Meal Periods
• Medical, Dental, and Vision Health Insurance
• Employee Assistance Programs (EAP)
• ESOP - Employee Stock Ownership Plan
• 401k with Employer Match
• Employee Store Discount
• Employee Referral Program
• Fitness Reimbursements
• Access to Ski California Gold Ski Pass Access (transferrable ski pass to be used at any California ski resort)
• Annual Reviews and Increases
• Christmas Bonus

As a 100% employee-owned company, we’re more than co-workers—we’re a team of owners dedicated to supporting our community with quality products and friendly service. Through collaboration, openness, and a sense of belonging, we foster a workplace where careers thrive, differences are embraced, and our community impact makes us proud. We are an equal opportunity employer committed to building a diverse, inclusive team.

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