Paint Department Supervisor | The Norfolk Companies
Lead a department. Turn your paint expertise into a career.
The Paint Department Supervisor plays a key role in delivering an excellent customer experience and driving department success, leading a team, overseeing daily operations, and stepping in on the technical side (color matching, tinting) when it matters most. If you know your way around a paint department and want to lead a team, not just work in one, we'd love to meet you.
Why Join Norfolk?
Full-time, stable position with real leadership responsibility
Competitive pay
Health, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off
Benjamin Moore product training
Family-owned company with over 90 years of stability
What you'll get to do:
Lead, coach, and schedule a team of Paint Sales associates
Oversee daily department operations, stocking levels, and merchandising
Handle escalated color-matching, tinting, or product issues
Assist customers with paint product selection and application questions
Ensure the department maintains a professional, welcoming, shopper-friendly environment
Monitor stock levels and coordinate reordering with the department manager
Represent Norfolk Hardware and Norfolk Kitchen & Bath with a professional image at all times
Requirements:
Minimum 4-5 years' experience in a high-volume hardware retail environment
At least 3+ years of experience working with paint products, including tinting, mixing, and color matching
Prior experience leading, training, or supervising other associates
Self-motivated and available to work weekend hours
Ability to safely operate a forklift
Ability to lift 40+ lbs without assistance frequently
Nice-to-Haves:
Prior experience owning department-level scheduling, inventory, or sales performance
Familiarity with merchandising strategies to drive product sales
Experience working cooperatively across multiple departments as a point of escalation
PM19
Compensation details: 26-30 Hourly Wage
PI010ba1534ca8-37456-41570027
Numbers & Facts
Location
Mattapan, MA
Salary
$26–$30 Per Hour
Skills
Coachingunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Forkliftunmatched
Inventory Levelsunmatched
Leadershipunmatched
Lift/Move 40 Poundsunmatched
Merchandisingunmatched
Operationsunmatched
Painting (Facilities and Maintenance)unmatched
Retailunmatched
Revenue Growthunmatched
Salesunmatched
Sales Managementunmatched
Salon Servicesunmatched
Team Lead/Managerunmatched
Vision Planunmatched
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