Palliative Care Manager - LMSW

Pay Range: $75,000.00 to $85,000.00/yr. (based on years of experience)

Title: Palliative Care Manager (LMSW)
Location: Grand Rapids, MI 49503
Job Type: Perm
Shift: Mon-Fri 8:30-5 (could be required to participate in manager on call rotation for hospice operations)

Job Description:

• If you’re a social worker who feels that pull that sense that you’re ready for more, ready to shape something meaningful, and ready to lead while staying grounded in the work you love this role is your moment. Your voice will matter, your ideas will shape the future, and your work will directly impact patients and families during some of life’s most meaningful moments. You’ll join a mission driven team that values courage, compassion, and creativity while helping launch and grow a brand new palliative care program from the ground up .
• At Hospice, we understand the role that palliative care can offer in our community and we are excited to bring this service to life alongside our core hospice services. This role offers the rare opportunity to be a cornerstone in launching Hospice’s new palliative care program, shaping its vision, structure, and long-term impact. As a key leader, you will guide the development of innovative care models that will meaningfully support patients who are facing serious illness and their families. Your expertise will directly influence how the program grows, evolves, and becomes an essential part of the Hospice continuum of care.
• Reporting directly to the CEO, the Palliative Care Manager ensures the program reflects excellence, regulatory compliance, and the mission to support patients and families with serious illness.

Key Responsibilities:

• Lead all program startup activities, including workflows, policies, and operational design
• Manage program budget, financial performance
• Supervise and support palliative care staff in collaboration with the Medical Director
• Oversee compliance with Medicare, Medicaid, commercial payers, and accreditation standards
• Support provider credentialing and payer contracting
• Ensure efficient scheduling, referrals, documentation, and care transitions
• Drive program growth, customer service, and performance improvement
• Deliver social work services during start up and as needed
• Participate in the Manager On-Call Rotation for hospice services

Qualifications:

• Master's degree in social work required; hospice or palliative care related leadership experience preferred.
• Prior program development experience preferred
• Experience in Electronic Medical Records and Microsoft Office products is required
• Strong interpersonal, communication, and leadership skills with a demonstrated ability to collaborate effectively across disciplines, and guide teams through periods of growth and change.

Benefits:

• Competitive Salary
• Mileage reimbursement at the federal rate
• Generous PTO package
• 403(b) retirement plan with employer match
• Medical, Dental, and Vision coverage starting Day One
• Employer-paid Life and Short-Term Disability
• Self-care coaching and Employee Assistance Program
• Technology providedas needed (laptop/iPad, cell phone)

• America’s Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1