Calendar Management, Communication Skills, Cost Estimates, Customer Support/Service, Dental Insurance, Fortune 500 Customers, OEM (Original Equipment Manufacturer), Parts Sales, Pricing, Rentals, Sales, Time Management, Vision Plan
Falcons Fury Harley-Davidson, located in Conyers, GA, is known to be easily accessible for riders on the go, surrounded by rolling hills, lakes, and streams making it the optimal place for our Harley-Riders and Motorcycle Enthusiasts! We have a large selection of New and Pre-owned Harley-Davidson bikes, experienced technicians, and a fully stocked MotorClothes Department.
We are looking for an experienced PALS Specialist (Parts and Labor Sales) for our fast paced Falcons Fury Harley-Davidson Location!!
Responsibilities:
- Schedule service appointments and obtain customer and vehicle data prior to arrival
- Greet customers in a timely and friendly manner
- Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
- Point out any sales, specials, or new merchandise to customers.
- Provide a complete and accurate written cost estimate for labor and parts
- Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
- Receive proper authorization before any repairs are performed
Requirements:
- Two years experience in dealership position
- General knowledge of vehicle mechanical operations
- Great customer service skills
- Strong work ethic and thrive in a fast-paced environment
- Active-listening and strong communication skills
- Ability to follow directions and willingness to learn
- Respect for teammates and a positive outlook
Perks & Benefits:
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off, Increases with Tenure
- Closed on Thanksgiving & Christmas
- Employee Pricing on Vehicles, Parts & Service
- Free & Discounted Gym Memberships
- Travel Discounts on Hotels, Flights & Rentals
- OEM Certification & Paid Manufacturer Training Opportunities
- Career Growth within a Fortune 500 Company
All your information will be kept confidential according to EEO guidelines.