Seeking dynamic talented candidates to join our fast growing DME team!
We have an immediate opening for a full-time PAP Technician.
Candidate must have prior experience, especially in CPAP/BiPAP set-up, compliance and re-supply procedures, be able to navigate between multiple programs, multi-task on the computer, answer phones and occasional travel required.
Responsibilities:
Set up patients on CPAP/BIPAP, educate on proper usage, cleaning, and the benefits of using the device.
Setting up the device based on doctors’ orders prior to setup.
Daily communication with physician offices, hospital case managers, office administrative staff, respiratory therapists and company marketing representatives.
Calling and scheduling patients for setup of Durable Medical Equipment (DME), including PAP and supplies
Inform patient of Insurance compliance requirements.
Fit patients with appropriate mask, ensuring comfort and maximum therapeutic effectiveness
Trouble shooting the machine, mask issues such as mask discomfort/leaks.
Monitor compliance.
Requirements:
Customer service experience in an office/administrative environment
Ability to multi-task and maintain a high level of accuracy
Experience in DME/home health intake, preferred
CNA, MA OR LPN certification.
Experience in setting up CPAP and BiPAP, required
Experience with computers
Friendly/outgoing personality and a passion for helping people