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The Paramedic is an allied health professional whose primary focus is to provide advanced emergency medical care for critical and emergent patients who access the emergency medical system and for those patients who require non-emergency or interfacility medical transport. This individual possesses the complex knowledge and skills necessary to provide patient care and transportation. Paramedics function as part of a comprehensive EMS response, under medical oversight. Paramedics perform interventions with the basic and advanced equipment typically found on an ambulance. The Paramedic is a link into the health care system and resource for routine and interfacility transports.
Minimum Qualifications:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
A. Possession of a high school diploma or General Education Diploma (GED) B. National Registry of EMTs Paramedic certification*, to be obtained in 30 days of hire. i. (Note: Due to NREMT implementation and grandfather clauses, some staff may not have NREMT certification) C. West Virginia Office of EMS Paramedic Certification, to be obtained in 30 days of hire. i. Preferred criteria: (WV CCT, BCCTPC: FP-C or CCP-C; UMBC CCEMTP) D. Valid Driver's License E. Emergency Vehicle Operations Course or ability to successfully complete within six (6) months of hire. F. Valid BLS for Healthcare Providers (AHA Preferred), to be obtained in 30 days of hire. G. Valid AHA Advanced Cardiac Life Support (ACLS), to be obtained in 30 days of hire. H. AMLS Certification (obtained within 6 months of hire and renewed within 2 years of certification date) I. ITLS or PHTLS certification that has been taken within the last 2 years (obtained within 6 months of hire and renewed within 2 years of certification date) J. PEPP certification (obtained within 6 months of hire and renewed within 2 years of certification date) K. C3IFT certification (obtained within 6 months of hire and maintained) L. Successful completion of National Incident Management System (NIMS) within (1) month of hire i. IS 700: An Introduction to the National Incident Management System ii. IS 100: Introduction to the ICS System iii. IS 200: Basic Incident Command System for Initial Response iv. IS 800: National Response Framework, an Introduction
Experience:
Preferred Qualifications:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
Experience:
Core Duties and Responsibilities:
The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
Safety Culture: The Paramedic will lead by example to ensure that all activities performed while on duty at Mon EMS are done in a manner to ensure the safety of Mon EMS personnel, our patients, and the community. This includes attitude toward safety such as, but not limited to: vehicle safety, OSHA compliance, scene management, routine facilities maintenance, etc. Measurement methods: Avoidable incidents, hazards remedied, and incidents reported for analysis. Measurement criteria: I. Outstanding: Independently utilizes appropriate decision making and resources to ensure the safety of Mon EMS personnel, patients, and the community and identifies opportunities for improvement in safety and potential solutions. II. Meets standard: Independently utilizes appropriate decision making and resources to ensure the safety of MON EMS personnel, patients, and the community. III. Needs improvement: Requires prompting to ensure safety or does not correct issues with unsafe decisions or resource management.
Quality Assurance - Readiness: Ensures that in-service vehicles, supplies, controlled substances, and equipment have been thoroughly checked. Ensures that all reported discrepancies are corrected at the earliest possible time. Documents and reports discrepancies to the appropriate supervisory officer. Measurement methods: Vehicle checklists, daily chore logs, etc. Measurement criteria: I. Outstanding: >90% compliance with documented inspections for each shift II. Meets standards: 80-90% compliance with documented inspections for each shift III. Needs improvement: <80% compliance with documented inspections for each shift
Work Attitude: The Paramedic will: take the initiative to complete work assignments without prompting; exert maximum effort and serve as a role model for coworkers; demonstrate persistence during the performance of daily duties; bring a high level of energy to job performance; and maintain an optimistic demeanor during job performance. Measurement methods: Direct observation, team feedback. Measurement criteria: I. Outstanding: Independently and proactively performs all work on shift, leads by example, and maintains a high level of personal and team attitude. II. Meets standard: Performs all work on shift and ensures all work is accomplished on shift, occasionally requires prompting. III. Needs improvement: Exhibits a low level of energy on shift or often seen relaxing or sitting while coworkers are performing work or requires frequent prompting to tackle work tasks.
Acting with Integrity: The Paramedic will: aim to reduce waste in daily operations; follow all appropriate ethical standards in the workplace; consistently act honestly and display the highest level of integrity; be accountable and accept personal responsibility for her or his own actions; and understand the importance of ethical behavior in the face of adversity or contrary public opinion. Measurement methods: Direct observation, team feedback. Measurement criteria: I. Outstanding: The Paramedic is aware of organizational goals, ensures personal accountability and progress toward meeting objectives, and effectively communicates status to both coworkers and management. II. Meets standard: The Paramedic sets an example by fulfilling work obligations; holds all coworkers accountable in a fair and consistent manner; maintains patient confidentiality in accordance with all federal and state laws, rules, and regulations (e.g., HIPAA) III. Needs improvement: The Paramedic fails to hold themselves or coworkers accountable for day-to-day responsibilities or promotes a culture that misrepresents work accomplishments in ways that would cover up mistakes or breaches of responsibilities.
Communication: The Paramedic will understand the importance of effective communication with key stakeholders including but not limited to: coworkers, patients, customers, other emergency responders, dispatching personnel, healthcare professionals, the public, etc. Measurement methods include direct observation and team feedback. Measurement criteria: I. Outstanding: The Paramedic leads by example, provides effective communication, facilitates discussions, and teaches others how to do the same. The Paramedic networks with and communicates effectively with internal and external stakeholders. II. Meets standard: The Paramedic provides effective communication with coworkers with minimal or no guidance and facilitates discussion with internal stakeholders. III. Needs improvement: The Paramedic does not effectively communicate with external or internal stakeholders and/or communication is interpreted as confrontational or argumentative by stakeholders.
Problem Solving: The Paramedic will: use current information to make educated decisions; have a basic understanding of how analytical decision are made to help ensure clinical and operational excellence; be able to concentrate and use information gathering skills to make immediate coherent decisions; and have basic knowledge of all reasonable job functions of all other field providers. Measurement methods include direct observation and team feedback. Measurement criteria: I. Outstanding: The Paramedic independently and proactively employs information gathering techniques to understand problem scope and formulates plans appropriate to the issue at hand. The Paramedic often identifies potential problems before they affect safety, service excellence, customer experience, or the standing of the organization within the community. II. Meets standard: The Paramedic employs information gathering techniques to understand problem scope and formulates plans appropriate to the issue at hand. III. Needs improvement: The Paramedic fails to complete analysis of problems (under- or over-analysis) or makes assumptions about the origin of problems or makes hasty or prolonged decisions that may result in actions affecting the wrong issue or inaction.
Executing Tasks - Response: The Paramedic will respond to all requests in a timely and efficient manner. Response to emergency assignments with an "out of chute" time of 60 seconds from dispatch to unit response. For medical transports and interfacility transports, arrival to the patient's location (floor, residence, etc.) five (5) minutes or more early. Measurement methods include ePCR/dispatch data, direct observation, and team feedback. Measurement criteria: I. Outstanding: >90% compliance II. Meets standards: 80-90% compliance III. Needs improvement: <80% compliance
Executing Tasks - Patient Care: The Paramedic will provide excellent patient care based upon: knowledge of current EMS district and/or state protocols and QA/QI initiatives; internal Mon EMS benchmarks; and evidence-based medicine or best practices. Measurement method is by submitted patient care reports. Measurement criteria: I. Outstanding: >90% achievement of established Mon EMS benchmarks II. Meets standards: 80-90% achievement of established Mon EMS benchmarks III. Needs improvement: <80