Where Every Birth Has a Story—and You're Part of ItWe are seeking an experienced and passionate Registered Nurse with IBCLC certification to work as a Lactation Services & Parent Education Coordinator. This role partners closely with the Manager of Postpartum/OB Services and plays a key role in advancing quality, education, and patient-centered maternity care.Position OverviewReporting to the Manager of Postpartum, OB Services, this RN serves as a clinical and operational leader for Lactation Services and Parent Education. The role functions as a clinical resource to nursing staff and interdisciplinary partners, leads quality improvement initiatives, and ensures evidence-based, compliant, and high-quality care delivery across OB Services.Leadership & Team SupportSupport interviewing, onboarding, orientation, and training of new team membersProvide mentorship and real-time coaching at the unit and department levelPartner with management on staff feedback, issue escalation, and annual evaluationsCoordinate staff scheduling and verify timekeeping (Kronos)Education & Professional DevelopmentProvide ongoing education to nursing staff, students, midwives, and OB providersCollaborate with the OB Educator on staff development initiativesPresent and participate in monthly Postpartum, Lactation, and Parent Education meetingsClinical PracticeProvide inpatient and outpatient lactation consultations and advice calls as neededServe as a clinical expert and resource for lactation and parent education servicesProgram & Quality OversightLead and manage projects supporting OB Nursing Leadership prioritiesMonitor effectiveness and efficiency of care delivery using data-driven outcomesDevelop, recommend, and monitor process improvements and redesign initiativesSupport annual patient care guideline review and quality improvement effortsAct as liaison to key departments including L&D, Postpartum, WETU, Quality, PCS, Professional Development, and Nursing ResearchServe on or liaise with OB clinical committees and the Perinatal CommitteeImplement and track CHAMPS (Communities and Hospitals Advancing Maternity Practices) requirementsEnsure adherence to system policies, regulatory standards, and applicable lawsParent Education & Community PresenceOversee parent education programs, curriculum, registration, and inpatient education supportMaintain public-facing content including website and social media in partnership with Marketing & CommunicationsThe Advantages of Working with Baystate!High-quality, low-cost medical, dental and vision insurancePet, home, auto and personal insuranceCertification and continuing education reimbursement403b retirement company match & annual company contribution increase based on years of serviceLife insuranceFree money coach advice from a certified professionalReimbursement for a variety of well-being activities, included but limited to: gym membership and equipment, personal trainer, massage and so much more!Required QualificationsActive RN LicenseIBCLC certificationMinimum 3 years of experience in lactation nursingBSN RequiredEducationBachelors Degree in Nursing (Required)CertificationsInternational Board Certified Lactation Consultant – International Board of Lactation Consultant ExaminersInternational Board of Lactation Consultant Examiners, Registered Nurse – State of MassachusettsState of MassachusettsCompensationNote: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.Minimum – Midpoint – Maximum$108,180.00 – $124,342.00 – $147,097.00Equal Employment Opportunity Employer#J-18808-Ljbffr