PARK MONITOR - Fort Bend Epicenter
FBE SFM, LLC
LOCATION: Rosenberg, TX
DEPARTMENT: OPERATIONS
REPORTS TO: OPERATIONS DIRECTOR
STATUS: PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY:
The Fort Bend Epicenter is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Fort Bend County, Texas. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Fort Bend Epicenter is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Park Monitor maintains a safe and secure environment for guests and team members by patrolling and monitoring premises and personnel.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Provide customer service to guests, vendors, participants, and colleagues
- Raise/Lower U.S. flags and fold according to procedures
- Maintaining the Facility Operations Center including providing information, signing in visitors, issuing equipment (keys, radios, fleet vehicles, chairs, tables, etc.)
- Monitor fire alarms and other emergencies and lead implementation of the facility's Emergency Action Plan while communicating effectively with staff and first responders
- Conduct regular inspections of the facility to facilitate a safe environment for guests, vendors, participants, and staff
- Monitor CCTV
- Perform preventive maintenance (PM) inspections on company equipment/ property
- Generate and complete incident reports when needed
- Demonstrate basic computer knowledge
- Organize and file all documentation relating to the position
- Assist facility staff in crowd management
- Comply and adhere to policy & procedures
- Assist other departments in need to accomplish event expectations & facility objectives
- Provide shift/event reports
- Other duties as assigned by management
MINIMUM QUALIFICATIONS:
- 1-3 years of experience in facility or event management, sports administration, or a related field preferred
- Must have excellent interpersonal, problem solving and negotiating skills
- Must be a team player
- Must have excellent verbal and written communication skills
- Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
- Must be willing to work a flexible schedule, including evenings, weekends, and holidays required
- Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period of time
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 40 pounds waist high
- May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend into awkward positions while performing job functions
- Facility has intermittent noise
- Weekends, nights, and holidays required