Auditing, Coaching, Communication Skills, Documentation, English Language, Safety Training, Team Lead/Manager, Training Program
Overview:undefined
Responsibilities:
- Coordinating the daily operation of park zones, and administering daily assignments for the team
- Complying with and enforcing all aspects of the Park Services training program, including the daily application and supervision of all training procedures, policies, and documentation
- Writing and updating a department schedule; assisting in specialized recruiting when appropriate
- Answering guest questions
- Motivating and interacting with Supervisors, Leads, and Team Members
- Coaching Supervisors, Leads, and Team Members to monitor efficiency standards and achieve cleanliness standard across the park
- Auditing the skills and performance of department Team Members, Leads, and Supervisors
- Coaching and developing Team Members on guest service, training, safety, and efficiency
- Overseeing the development of Supervisors and Leads
- Completing and maintaining all formal documents and audit forms used on a daily basis in the department
- Enforcing all Six Flags Discovery Kingdom policies
- Assisting in other areas of the Park Services Department
- Performing other incidental and related duties as required and assigned
Qualifications:
- At least 18 years of age
- Be able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
- Previous park services experience
- Be available to work flexible hours at night, weekends and holidays
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Six Flags Entertainment Corp