Park Tech I

Park Tech I

Salary

$20.80 Hourly

Location

Parks and Natural Resources, 14624 Hamilton Pool Road, Austin, TX

Job Type

Temporary

Job Number

26-10699

Department

TNR (Trans & Natrl Resrc)

Opening Date

06/02/2026

Closing Date

6/16/2026 11:59 PM Central

• Description
• Benefits
• Questions

Job Summary

Provides Parks visitors and other customers with accurate information regarding parks and parks rules. Acts as a liaison with County parks customers, ensuring a smooth and efficient operation. Patrols and monitors visitor activity within parks, assisting in enforcing park rules and regulations. Provides customer service functions and fosters positive public relations. Some positions will staff a fee both, collect gate receipts, calculate change, distribute park permits and accurately record park fees within assigned parks. Assists with light park maintenance duties. Participates in park interpretive tours and programs. Open, or assist with, opening and closing the parks. May assist with medical emergencies and rescues.

Multiple positions available.

DISTINGUISHING CHARACTERISTICS:

This is an entry level position in the Park Maintenance classification. This classification may require a flexible work schedule in order to meet the needs of the department.

Duties and Responsibilities

• Provide visitors and other customers with accurate information regarding parks and parks rules. Provide customer service functions and foster positive public relations.
• Patrol and monitor visitor activity within parks, assisting in enforcing park rules and regulations. Report incidents, hazards, and violation of park rules.
• Some positions collect gate receipts, distribute permits and accurately record and safeguard park fees.
• Participate in park interpretive tours and programs.
• Performs traffic control within assigned park as needed.
• Assist with light maintenance duties as required, including restroom checks, spot clean as necessary, litter control within the parks and facility clean up and preparation. Some positions may perform additional maintenance duties as needed.
• Open, or assist with, opening and closing the parks
• Serve as a team member or independent worker on a variety of park projects or assignments.
• Assist with medical emergencies and rescues.
• Perform other job-related duties as assigned.

Minimum Requirements

Education and Experience:

High School diploma or G.E.D. AND a combination of one (1) year of park, cash handling or customer service experience;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:

Valid Texas Drivers License is required for some positions.

Preferred:

Bi-lingual in Spanish and English.

First Aid or CPR or Texas Department of State Health Services Emergency Medical Technician.

Knowledge, Skills, and Abilities:

Knowledge of:

• Customer service.
• County parks locations and facilities.
• Policies, practices, procedures and terminology of assigned function.
• Travis County Park rules and parks procedures on standard operations within assigned park.
• Some positions will require knowledge of Point of Sale (POS) system, cash handling, calculating change, and procedures of recordkeeping.

Skill in:

• Providing quality customer service in a courteous and professional manner.
• Resolving conflicts.
• Dealing with a wide variety of situations using sound judgement in a calm, courteous manner.
• Problem solving and decision making.
• Time management.
• Strong interpersonal communication.
• Some positions require skill in operating a Point of Sale (POS) system, handling cash, calculating change, and skill in recording fees.
• Effective verbal and written communication.

Ability to:

• Organize, plan and prioritize.
• Perform multiple tasks.
• Communicate verbally and in writing, and exercise tact and courtesy.
• Resolve user group disputes.
• Be self-directed, self-motivated and work independently and as a team member to accomplish parks objectives.
• Perform multitasking with frequent interruptions.
• Some positions require ability to accurately complete and record cash transactions.
• Understand and carry out verbal and written instructions.
• Learn and accurately disseminate park information, rules and regulations.
• Maintain effective working relationships with the general public, departmental clientele, representatives of outside agencies, and other County employees and officials.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 20-50 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, reaching, twisting, client/customer contact, squatting to perform the essential functions. Subject to extreme temperatures, outside elements, noise, vibration, contact with dust, fumes and hazardous chemicals, foul odors, animal and human fecal matter, insects and rodents. Some positions require driving.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: Hours/Days may vary. May work on some nights, weekends, and holidays.

Location: Reimers Ranch 23610 Hamilton Pool Road Dripping Springs, TX 78620.

Hamilton Pool 24300 Hamilton Pool Road Dripping Springs, Texas 78620.

Department: TNR (Trans & Natrl Resrc)

Criminal, Driving, Education, and Employment Background Checks Required.

For updates or questions on this position, contact: Sylvia.Villanueva@traviscountytx.gov

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Benefits

Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.

FY2026 Travis County Benefit Guide

In this valuable Travis County Benefits Guide you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union

Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation

Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit

Employees may sign up for direct bank deposit.

Employee Assistance Program

Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations

Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic

Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays

An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Insurance

Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity

Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

On the regular payday on or after the employees fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking

A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays

Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March

3 personal holidays

April - June

2 personal holidays

July - September

1 personal holiday

October - December

None

New employees are eligible to take personal holidays after 90 days of employment.

Retirement

Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave

Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave

Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund

Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation

Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years

4.0 hours per pay period

6 to 10 years

4.5 hours per pay period

11 to 15 years

5.0 hours per pay period

16 to 20 years

5.5 hours per pay period

21 plus years

6.0 hours per pay period

Part-time employees earn vacation leave on a pro-rated basis.

Workers Compensation

The county provides all employees workers compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.

01

Are you available to work evenings, weekends and holidays?

• Yes
• No

02

Do you have customer service experience?

• Yes
• No

03

Vacancies are located in the West District Parks which are located in the far outlying areas of western Travis County with no public transportation available, i.e., Hamilton Pool, Pace Bend, Cypress Creek, Bob Wentz, Arkansas Bend, etc. Do you have reliable transportation to and from assigned work location?

• Yes
• No

04

Do you have cash handling or cashier experience?

• Yes
• No

05

If yes, please describe your cash handling experience.

06

Are you willing to work outside in extreme temperatures and walk/hike on rough terrain on a daily basis?

• Yes
• No

07

This position has certain work environment and physical demands to perform the essential functions. Are you able to perform the duties of this position with or without a reasonable accommodation?

• Yes
• No

08

You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the "Work Experience" section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire. I acknowledge that I have read, understand, and agree to the above.

• Yes
• No

09

Are you a current Transportation and Natural Resources (TNR) employee?

• Yes
• No

Required Question

Employer Travis County

Address 700 Lavaca Street

Austin, Texas, 78701

Website https://www.traviscountytx.gov/human-resources/jobs