Parking Assistant

Posting Details

Posting Details

Posting Number S07090P Position Title Parking Assistant Functional Title Department Parking and Transportation Services Salary Range Up to $38,000 DOQ Pay Basis Monthly Position Status Regular full-time Location Richardson Position End Date (if temporary) Posting Open Date 06/15/2026 Posting Close Date Open Until Filled Yes Desired Start Date 07/13/2026 Job Summary

Reporting to the Parking & Transportation Manager this position will assist in the daily operation of the Parking Office at Parking Structure 3 by completing supporting functions as assigned by the Parking & Transportation Manager.

Minimum Education and Experience

High school or GED and 6 months or more of customer service experience with the ability to handle conflicts with customers.

Preferred Education and Experience

• College degree is preferred, but not required for application.
• Proficient in Microsoft Office skills.
• Prefer candidate that possesses knowledge of the local area and the UT Dallas campus.

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

• Assist in the daily operation of the Parking Office at Parking Structure 3 by completing supporting functions as assigned by Parking & Transportation Manager.
• Identify and review parking accounts of vehicles subject to vehicle immobilization in accordance with UT Dallas Parking & Transportation policy.
• Authorize and install vehicle immobilization devices (wheel boots) on vehicles in violation of UT Dallas Parking & Transportation policy.
• Patrol assigned areas by vehicle or on foot to ensure compliance with existing parking rules and regulations.
• Write parking citations for illegally parked vehicles.
• Maintain close communications using two-way radios or cell phones (provided) via voice and text messaging.
• Oversee parking enforcement officers (student workers) during hours of enforcement.
• Prepare reports that document citation records and activities.
• Monitor, note, and report suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area.
• Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted or repaired.
• Assist with day-to-day Parking Office clerical and customer service duties.
• Occasionally responsible for minute-taking during staff meetings.
• Perform additional duties and tasks as assigned.

Physical Demands and Working Conditions

Must be able to work assigned hours. Shift will be a total of nine hours with a one-hour lunch included. Hours vary from 8:00am - 5:00pm, 9:00am-6:00pm, 10:00am -7:00pm, 12:00pm - 9:00pm, and 2:00 pm - 11:00pm, but schedule will be set for 3-6 months in advance.

The noise level in the work environment ranges from moderate to very loud. Must be able to lift 50 lbs., bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk, and/or run.

Physical Activities Working Conditions Exposure to Weather, Extreme Cold, Extreme Heat, Wet and/or Humid Additional Information

• Individuals may apply without a Texas Driver's license but if hired will not be permitted to operate a UTD vehicle or golf cart until a valid TX driver's license is obtained.
• Individuals authorized to operate a UTD vehicle or golf cart must have a valid Texas driver's license and submit to vehicle safety training
• Must submit to and pass a criminal background check.
• Excellent written and verbal communication skills.
• Ability to define goals, meet urgent deadlines, organize and prioritize projects.
• Demonstrate ability to follow directives and asking questions as appropriate.
• Intermediate experience with Microsoft Excel.
• Must be able to work assigned hours. Shift will be a total of nine hours with a one-hour lunch included. Hours vary from 8:00am - 5:00pm, 9:00am-6:00pm, 10:00am -7:00pm, 12:00pm - 9:00pm, and 2:00 pm - 11:00pm, but schedule will be set for 3-6 months in advance.
• Occasionally weekend work may be required.

Special Instructions Summary Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • • Are you able to work flexible shifts, which vary from week-to-week? Work schedule is determined for 3 month time periods. Shifts vary from 8:00am-5:00pm, 9:00am-6:00pm, 10:00am-7:00pm, 12:00pm-9:00pm, and 2:00pm-11:00pm.

• Yes

• No

• • What experience do you have working in a customer service position? In a front desk position?

(Open Ended Question)

• • Please rate your skill level in using Microsoft Excel.

• None

• Beginner

• Intermediate

• Advanced

• • How many years of work experience in a higher education environment do you have?

• None

• Less than two years

• Two to five years

• Five to seven years

• More than seven years

• • Please describe any/all experience related to this position.

(Open Ended Question)

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Official Transcripts
• Veteran Employment Preference - Form DD-214
• Writing Sample