Parking Controller (Parking Enforcement Officer)

Posting Details

Position Information

Posting Number S06807P Position Title Parking Controller (Parking Enforcement Officer) Department Parking & Transportation Location Arlington Position Status Full-time Work Schedule

Monday Friday; 10:00am 7:00pm

• May work weekends, holidays, and events with required overtime.
• Will split the workday between office work and field operations.

Salary Salary is commensurate based on qualifications and relevant experience up to $38,000. Pay Basis Bi-weekly Job Summary

The Parking Controller will assist the Assistant Director in planning, coordination and management of parking and transportation for campus events. Manage and support front-line customer service and business plan initiatives. Parking Controllers perform acombination of functions including Ticket Writer, Info Booth Attendee, Relief Guard, Auto Assistance, Customer Service, and Boot Driver.

Essential Duties and Responsibilities

• Ticket WritingPatrols parking areas on foot, bike, cart, and truck to ensure that only authorized vehicles are using the parking facilities.
• Information Booth AttendeeArticulates directional information and location of buildings and offices to visitors. Issues official visitor permits.
• Event Setup/Tear DownSupports the Event staff by delivering, setting up, and taking down cones, barricades, signs, and sign covers.
• Customer Service RepresentativeServes as liaison between parking office and campus community.
• Boot DriverInstalls and removes immobilization devices. Facilitates towing of vehicles with impound lot.
• Other Duties As Assigned

Minimum Qualifications

• High school graduation or GED.
• Two (2) years working with the public, or in customer service positions or an equivalent mix of education and relevant experience in similar role.
• Must have a valid drivers license to operate a motor vehicle in the state of Texas and possess an acceptable driving record.

Preferred Qualifications

• Bachelors degree in a service or business related field and one (1) year working in parking and transportation environment.
• Previous staff management experience.
• Two (2) years working at the University of Texas at Arlington.

Knowledge, Skills and Abilities

• Knowledge of customer service techniques.
• Knowledge of project management techniques.
• Skill in components of Microsoft Office to include Excel, Access, PowerPoint and Word.
• Skill in Microsoft Windows navigation.
• Skill in using report writers to obtain customized output.
• Skill in analyzing and organizing information.
• Skill in writing, developing presentations and presentation techniques.
• Skill in oral and written communication techniques.
• Ability to work independently and on a team serving a common goal.
• Ability to manage multiple projects simultaneously and to meet identified deadlines.
• Ability to work with a high degree of accuracy.
• Ability to evaluate and make recommendations to improve operations.
• Ability to work a flexible schedule as needed.
• Ability to pass a thorough criminal background check.

Other Requirements Workplace and Eligibility Conditions

• Requires sitting for extended periods of time.
• Requires standing for extended periods of time.
• Requires opening, pulling, pushing, reaching below the waist and above the shoulders.
• Repetitive motion of wrists, hands, arms, and/or fingers.
• Lifting heavy objects weighing 30 pounds throughout shift.

Benefits Eligible Yes Benefits at UTA

We are proud to offer a comprehensive benefits package to all our employees at the University.

https://www.uta.edu/hr/employee-benefits

To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:

https://resources.uta.edu/hr/services/records/compensation-tools.php

CBC Requirement

It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.

This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and if you have access to critical infrastructure, you authorize the University to conduct routine background checks.

EEO Statement

It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the Universitys compliance with this policy.

University Information

The University of Texas at Arlington (UTA) is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. As a comprehensive teaching, research, and public service institution, UTA is dedicated to the advancement of knowledge through scholarship and creative work. With an enrollment of more than 42,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 Very High Research Activity institution and nationally recognized for its commitment to student success and service. It ranks No. 5 in Military Times Best for Vets: Colleges and is the top university in North Texas for its graduates salaries (The Wall Street Journal). UTA is designated as both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution and is No. 6 for undergraduate ethnic diversity in the United States (U.S. News & World Report, 2023). With a global alumni network of approximately 280,000 including leaders at many of the 24 Fortune 500 companies headquartered in North Texas UTA contributes an estimated $29 billion annually to the Texas economy.

UTA is expanding its regional footprint by building a regional campus, called UTA West, in Parker County on the far west side of Fort Worth. It is scheduled to open in fall 2028. This initiative aligns with the universitys strategic growth and commitment to serving the broader community. Furthermore, UTA has launched the RISE 100 initiative, aiming to recruit 100 new tenure-system faculty to strengthen its research enterprise and leadership in key academic areas. Learn more at https://www.uta.edu/administration/president/strategic-plan/rise100.

This is an exciting time to join UTA and contribute to its bold vision for the future.

ADA Accommodations

The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email ADADocs@uta.edu.

Posting Detail Information

Number of Vacancies 1 Open Until Filled Minimum Number of References Required 3 Maximum Number of References Accepted 3 Special Instructions to Applicants

Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

Requirement Questions

Required fields are indicated with an asterisk (*).

• • What is the highest level of education attained?

• GED

• High School Diploma

• Associate's Degree

• Bachelor's Degree

• Master's Degree

• PhD or equivalent

• • How many years of related experience do you have?

• None/less than 1 year

• 1 to 2 years

• 3 to 4 years

• 5 years or more

• • Do you have supervisory experience?

• Yes

• No

• • Do you possess a valid Texas Class C operator driver's license or any other states equivalent to driving a personal vehicle?

• Yes

• No

• • How many years of experience do you have in customer service or working with the public?

(Open Ended Question)

• • Please indicate whether you have completed any UTA Leadership Development programs.
• Aspiring Leaders Program
• MavsSupervisor Success Program
• MavsManager Foundations Program
• Leading People Credential (completion grants supervisory experience credit for internal entry-level supervisory roles)
• None of the above

Documents Needed To Apply

Required Documents

• Resume or CV
• Cover/Interest Letter

Optional Documents