Assists students, faculty, staff, and guests with parking locations and directs traffic during events. Position acts as a fee collector for designated parking areas. May drive a golf cart to transport Parking Event Monitors, signage, and safety equipment like flashlights and vests to and from events. Performs basic maintenance on golf carts after events, such as oil and tire checks. May be assigned to check in and check out Parking Event Monitors to track hours.
Knowledge, Skills, and Abilities (KSAs) Knowledge of event layouts, parking lot design, and designated entry/exit routes. Familiarity with customer service practices when assisting the public. Basic understanding of conflict resolution techniques. Ability to direct vehicle and pedestrian traffic safely and efficiently. Ability to remain calm and professional in fast-paced, high-stress situations. Ability to enforce parking rules tactfully and consistently. Ability to follow instructions and adapt to last-minute changes in event logistics.
Physical Requirements Ability to stand for long periods and work outdoors in various weather conditions. Extreme Cold Temperatures: typically below 32 degrees for more than an hour. Extreme Heat Temperatures: above 100 degrees for more than an hour. Ability to handle lifting, e.g., cones, barriers, signage, lifting, moving, transporting up to 20 pounds often. Lifting, moving, transporting up to 30 pounds rarely. Must be able to communicate in a noisy environment with multiple distractions and provide clear and safe verbal and non-verbal directions to visitors quickly and kindly.