Parking Garage Customer Service Concierge

ABM Industries

Houston, TX

JOB DETAILS
SALARY
$18–$20 Per Hour
SKILLS
Administrative Skills, Billing, Computer Skills, Customer Satisfaction, Customer Support/Service, Data Entry, Detail Oriented, Driver's License, Housekeeping/Cleaning, Microsoft Excel, Microsoft Office, Microsoft Outlook, Record Keeping, Safety/Work Safety, Telephone Skills, Time Management
LOCATION
Houston, TX
POSTED
4 days ago

Overview

Pay range: $18.00 - $20.00 an hour

 

The pay listed is the salary range for this position. An offer will vary based on the applicant's education, experience, skills, abilities, geographic location, and alignment with market data.

 

The Garage Parking Customer Service Concierge is responsible for customer service, cash handling, and clerical tasks.
 

Benefit Information:


ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members


 

A good job for someone just entering the workforce or returning to the workforce with limited experience and education.

Military and veteran friendly employer,  veterans and candidates with military experience encouraged to apply

Responsibilities

  • Data Entry
  • Customer Service
  • Clerical tasks 
  • Cashier tasks
  • Answering phones 
  • Deliveries (walking distance) 
  • Data postings regarding billing 
  • Daily revenue posting
  • Support other personnel as required 
  • Post payments on customer accounts
  • Tenant validations and reporting
  • Copy, scan, and fax documents
  • Answer customer Emails phone calls in a timely manner 
  • Assure all transactions are accounted for correctly 
  • Activate parking access
  • Process vendor invoices. 
  • Provide customer service and information to patrons and prep for the next shift 
  • Ensure quality service, customer satisfaction, clean facility areas, and a safe work environment 
     

Qualifications

  • Must be 21 years of age or older
  • Must have a valid drivers license.
  • Ability to learn software packages appropriate to responsibilities.
  • Strong attention to detail and accuracy in data entry and record keeping
  • Working knowledge of Microsoft Office and Outlook, Excel
  • General administration skills
  • Excellent computer skills
  • No high school diploma, GED or college degree required


 

Preferred Qualifications:

  • One (1) Year of prior customer service or similar experience preferred

About the Company

A

ABM Industries

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/