Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Service Operations, Customer Support/Service, Driver's License, Event Management, Financial Compliance, Financial Control, Financial Reporting, High School Diploma, Leadership, Logistics, Operational Audit, Operations, Operations Management, Organizational Skills, People Management, Performance Analysis, Performance Management, Process Improvement, Public Safety, Resolve Customer Issues, Revenue Management, Revenue/Sales Reporting, Staff Development, Team Lead/Manager
Parking Manager (Contract – 2–3 Month Assignment)
- Location: Norfolk, VA
- Job Type: Contract (2–3 months)
- Pay: $27.36/hour
Overview
We are seeking an experienced Parking Manager to lead a high-volume parking operations program on a short-term contract basis. This role is ideal for a hands-on leader with a strong background in customer service, revenue operations, and large team management.
You will oversee daily parking operations, lead a team of supervisors, and drive initiatives that enhance the overall customer experience.
Key Responsibilities
- Manage daily operations of parking garages and surface lots
- Lead and supervise a team including 8 supervisors and 20+ total staff
- Ensure efficient staffing, scheduling, and operational readiness
- Oversee revenue collection, reporting, and compliance with financial controls
- Provide leadership in employee development, coaching, evaluations, and discipline
- Participate in and support special event parking planning and execution
- Address customer issues and complaints while maintaining policy standards
- Review and prepare operational and financial reports
- Coordinate with internal teams, merchants, transportation, and public safety partners
- Promote a culture of safety, accountability, and customer service excellence
Qualifications
Required
- High school diploma or GED
- Valid driver’s license
- Experience managing teams of 20+ employees
- Experience working in a customer service and/or revenue-driven environment
Preferred
- 3+ years of supervisory experience in cash handling, revenue collection, or operations
- Background in parking, facilities, logistics, or similar environments
- Strong leadership, communication, and organizational skills
- Experience with reporting, performance management, and process improvement
- Ability to manage fast-paced, high-volume operations
Why Apply?
- Short-term leadership opportunity with immediate impact
- Manage a large team in a high-visibility operation
- Gain experience in operations leadership, revenue management, and event coordination
- Dynamic, fast-paced environment with meaningful responsibility
Apply Today
If you’re an experienced operations leader with a track record of managing large teams in customer-facing, revenue-focused environments, we encourage you to apply.