Parking Service Officer Student Assistant

Job Title

Parking Service Officer Student Assistant

Salary

Classification Range $16.90 - $24.00 per hour
Anticipated hiring range depending on qualifications, not to exceed $16.90.

Department

Parking & Transportation Services

Work Schedule

Up to 20 hours per week. Work hours may be scheduled between 7:00 a.m. - 10:00 p.m., Monday through Friday, and varying weekend hours. Schedules may vary based on operational needs, including campus breaks or closures (e.g., Fall Break, Spring Break, Summer Session, and Winter Session)

Training Availability Requirement:

Employees must be fully available during scheduled breaks while in training (e.g., Fall Break, Spring Break, Summer Session, and Winter Session).

Job Summary

Position Summary:

Under general supervision, Parking Service Officers (PSOs) work collaboratively with full-time Parking Officers to enforce campus parking regulations and provide assistance to the University community and visitors. PSOs play a key role in supporting daily parking operations across university parking lots and structures and are expected to perform all duties with professionalism, efficiency, and integrity.

Job Duties:

Parking Enforcement

Patrol University parking facilities and issue parking citations for violations of University parking and traffic regulations and/or the California Vehicle Code. Enforce regulations related to disabled parking spaces and identify misuse of DMV disabled person placards. Recover lost or stolen parking permits. Immobilize vehicles with five (5) or more delinquent parking violations.

Public Services

Provide assistance within university parking facilities, including jump-starting vehicles. Escort emergency vehicles as needed. Respond to and assist during emergency situations.

Information Services

Assist students, faculty, staff, and visitors by providing directions and parking-related information. Observe and report incidents, safety concerns, and suspicious activity to University Police. Perform other duties as assigned. 

Minimum Qualifications

Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

Required Qualifications

• Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
• Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
• In good academic standing (not on academic probation, continued probation, academic dismissal).
• Student who is authorized to work in the United States and can provide employment eligibility documents.
• Ability to understand and follow oral and written instructions.
• Ability to observe and analyze situations and determine appropriate courses of action.
• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• Ability to stand and walk for extended periods, including in inclement weather.
• Ability to push, pull, or lift traffic equipment weighing up to 50 pounds.

Driving Requirements

• Must possess a valid California driver’s license (Class C minimum).
• Must have at least six (6) months of active driving experience.

Preferred Qualifications

Customer service experience preferred.

First-year and second-year class standings preferred.

Out-of-state Employment Policy