PRIMARY FUNCTION
This seasonal role will implement and coordinate the Lighthouse Point Park gate during activities and programs as well as other park programs as assigned. The work will require evening and weekend hours depending on operations and assigned schedule. This position will be under the direct supervision of the Parks Administration.
The employee is responsible for working directly with assigned staff to conduct all seasonal gate operations as well as focusing on customer service and communication. This role includes maintaining detailed records, scheduling, and communicating with other staff as well as daily work in outdoor park settings. Seasonal position up to 40 hours per week, not to exceed 120 calendar days.
Hours of operation for Lighthouse Park are typically sunrise to sunset. As such, hours of work will vary and shifts will include early mornings, evenings, holidays, and weekends.
TYPICAL DUTIES AND RESPONSIBILITIES
• Collect and organize all Lighthouse Point Park vehicle permit fees, passes, and vessel permit processing, including training all Parks Seasonal Program Aide gate attendants on how to review required registration information, sell season passes, and all day-to-day functions of the park. • Prepares daily schedules for gate attendants, including collecting weekly time sheets for verification and transmittal to Parks Supervisors. • Communicates with all visitors to the park, including rules and regulations as well as all applicable permit requirements. • Reviews with staff any park events at the Lighthouse and welcomes all visitors to the park. • Sets up equipment and materials needed for the seasonal vehicle sticker program. • Conducts administrative tasks such as processing vehicle park permit registration alongside Program Aide gate attendants, attendance, and visitor tracking, and general record keeping. • Leads supervision of all Lighthouse Point Park gate activities and operations during peak season, which is mostly considered Memorial Day through Labor Day, however, not limited to that period. • Communicates well with visitors and program staff. • Assists with maintaining access, cleanliness, and orderliness of park gate areas and equipment. • Assists in choosing and purchasing of supplies and equipment needed for gate operation. • Takes inventory, maintains, and organizes supplies and equipment needed for gate operation. • Represents the department at all Lighthouse Point Park community events, meetings, and facilities. • Follows safety guidelines and protocols established by the department. • Performs related work as required.
EDUCATION, QUALIFICATIONS, & EXPERIENCE
Recent high school graduate, college student, or recent college graduate. Some experience preferably at least one season or semester in cashier and/or customer service. Equivalent combination of training and experience may be considered.
KNOWLEDGE, EXPERIENCE, SKILLS, & ABILITIES
• Previous experience working with the public, comfortable with public speaking, and working with groups. • Strong communication skills, both verbal and written. • Knowledge of cashiering procedures, including cash out and reconciliation. • Knowledge of local parks and related activities. • Experience with gate tools, such as card readers, documentation sheets, timesheets, etc. • Experience with or knowledge of public park events and permits. • Works well in a team environment with shared goals. • Ability to work independently. • Works well with diverse groups interested in parks. • Ability to accurately enter program records and information into spreadsheets and word processing programs. • Effective planning, prioritization, and organizational skills. • Must be able to work flexible hours as programming will include evening and weekend hours. • Bilingual Spanish preferred, but not required.
NECESSARY SPECIAL REQUIREMENTS
• Ability to work outdoors in varying weather conditions, including rain and temperature fluctuations. • Agility and physical fitness to be mobile and stand for extended periods of time.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
Physical Requirements:
Amount of Time: Under 13 to 23, Over 23
Working Environment: None, Under 13 to 23, Over 23
Stand: X
Wet or humid conditions, non-weather: X
Walk: X
Work near moving mechanical parts: XSit: X
Work in high precarious places: X
Use hands to finger handle or feel: XFumes or airborne particles: X
Reach with hands and arms: X
Toxic or caustic chemicals: X
Climb or balance: X
Outdoor weather conditions: X
Stoop, kneel, crouch, or crawl: X
Extreme cold, non-weather: XTalk or hear: XRisk of electrical shock: XTaste or smell: X
Work with explosives: X
Risk of radiation: XLifting or force to be exerted: Vibration
How much and how often: Amount of Time
Other: Outdoor terrain, including uneven and/or untended ground
SALARY BARGAINING UNIT & TERMS OF EMPLOYMENT
This is a General Fund Non-Tested position.
This seasonal position is not eligible to receive medical benefits, vacation pay, sick pay, holiday union membership, or union contractual benefits. Any period of seasonal employment will not be construed in any way to mean probationary employment.
Employment Status and Limitations:
Seasonal employment is limited to a maximum of 119 calendar days per appointment.
Returning seasonal employees are not eligible for reappointment to a seasonal position until one year plus one day has elapsed from the start date of their most recent seasonal appointment.
Example: An employee whose seasonal appointment began on June 1, 2025, may not return to seasonal employment until June 2, 2026.
Seasonal employees may transition to part-time employment only after a minimum break in service of thirteen (13) consecutive weeks.
Part-time employees may transition to seasonal employment only after a minimum break in service of thirteen (13) consecutive weeks.
Individuals may not hold two concurrent positions with the City of New Haven and/or the Board of Education at the same time, except for ten (10)-month employees.
Current full-time ten (10)-month employees may work only during July and August in either a seasonal or part-time position.
Employment is contingent upon the successful completion of a pre-employment background check and a pre-employment drug screening in accordance with the Citys Drug Free Workplace Policy for candidates aged 18 and up.
Instructions and information on this pre-employment process are included in the Conditional Offer of Employment.
Pursuant to the Federal Drug Free Workplace Act of 1988, the City of New Haven has adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.
Selection Plan:
Applications will be reviewed by the Department of Human Resources on an ongoing basis. Applicants must demonstrate that they meet the minimum requirements as listed within the job description. Failure to do so may result in disqualification.
It is critical that you complete the application thoroughly, as the information you provide will be used to determine if you are eligible to move forward in the selection process. Your application and resume should indicate that you meet the minimum requirements as listed.
Submissions may be evaluated prior to a posted closing date, and a hiring decision may be made prior to the removal of the job posting.
Returning Seasonal Employees must apply via this portal. Paper applications are no longer accepted.
Those persons interested in any other Parks or Public Works Seasonal employment must also apply for those positions via the corresponding JobAps portal.
Information regarding the employment and selection process can be found HERE.
Please note that the only method of communication with applicants for this position will be by email. You must provide a valid working email address and you will need to monitor your email, including spam/junk folders, for correspondence from the New Haven Human Resources Department.
We reserve the right to extend an application deadline or close a job posting early to ensure we can attract and identify the best candidates for a position.
CONCLUSION
To apply for this opportunity, complete your User Registration. You are encouraged to save your Applicant Profile for future use.
MAKE SURE the job you are applying for is named at the top of the page as you review your application.
Review or modify your application for that position.
Click Ready to Send App or the Send tab read page and click the attestation.
Click Send to City of New Haven.
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If you do not receive this confirmation in the next 24 hours, your application has not been submitted - please contact us at NHJobs.newhavenct.gov.
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