About the Role Judy Duran State Farm is looking for a part-time Account Assistant to be the friendly first point of contact for our customers and keep the office running smoothly. This is a great entry point into the insurance industry for someone who may want to pursue licensing down the road, no license required to start, and bilingual is a plus but not required.
What You'll Do
Greet customers and answer incoming calls with a warm, professional tone
Schedule appointments and manage the agent's calendar
Assist licensed agents with policy documentation, filing, and data entry
Help process routine service requests, payments, and endorsements under agent supervision
Keep the CRM and customer records accurate and up to date
Support light outreach tasks such as appointment reminders and follow-up calls
Provide a great first impression for every customer who calls or walks in
What We're Looking For
Friendly, organized, and detail-oriented
Comfortable on the phone and with basic computer / data-entry tasks
No insurance license required
Reliable and punctual
Bilingual (English/Spanish) a plus, but not required
Compensation & Schedule
$20-$22/hour, part-time
20-25 hours/week
Numbers & Facts
Location
McLean, VA
Salary
$20–$22 Per Hour
Skills
Calendar Managementunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Data Entryunmatched
Detail Orientedunmatched
Documentationunmatched
English Languageunmatched
Insuranceunmatched
Licensingunmatched
Maintenance Servicesunmatched
Multilingualunmatched
Organizational Skillsunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
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