Part-Time Administrative Support

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

The EIC is seeking a motivated, self-starter to act as a hybrid or remote-based part-time administrative assistant to support the organization and daily operations of the Research Translation Platform.

The Evidence-to-Impact Collaborative (EIC) (https://evidence2impact.psu.edu/) transforms the use of research evidence in decision-making through cross-system collaboration for the optimization of social investments. The EIC is a research center and information hub for the science of using social science. We leverage our expertise in administrative data, program evaluation, and researcher-policymaker relationships for social investment optimization. Because the part-time administrative assistant and their work will play an important role in supporting the Research Translation Platform, motivation to foster a successful team environment and an ability to adapt to a rapid paced environment are essential.

To be considered, please submit a resume, cover letter regarding your qualifying experiences and interest in this specific role, as well as name, relationship, phone number and email for 2-3 professional references.

Responsibilities:

• Scheduling represents a variable 10%-60% of the role, depending on business demands. The part-time administrative assistant will be leading scheduling with federal and state legislators' offices. It is a highly complex, high-stakes responsibility requiring extensive due diligence, meticulous coordination, sound judgment, and exceptional attention to detail.
• Serve as a highly people-facing representative of the organization, maintaining frequent and professional interaction with external offices and stakeholders. This will include managing a high volume of communications through phone calls and email, while conducting thorough and independent research to gather information, resolve inquiries, support decision-making, and ensure accurate and timely follow-through. This will include congressional and state-level legislative office stakeholders.
• Manage and oversee the end-to-end coordination and tracking of trainee onboarding and offboarding, training initiatives, documentation, and monthly professional development meetings.
• Leverage multiple specialized platforms, including Excel, Salesforce, and Asana, to ensure operational efficiency, accurate recordkeeping, seamless communication, and timely execution across the trainee lifecycle.
• Research and evaluate new tools, technologies, and platforms to enhance operational effectiveness; proactively troubleshoot and resolve technical issues; and develop and implement innovative strategies to strengthen

communication, streamline operations, improve organizational processes, and drive overall efficiency.

• Maintaining/updating communications and social media (e.g., updating websites using WordPress)
• Supporting the Research Project Manager, and other leads on other administrative and communications projects/initiatives

This position will report to the Project Manager. This position would be best suited to a detail-oriented individual that enjoys communicating with external stakeholders, thorough record-keeping, and problem-solving.

The beginning rate for this job is set at $20.00/hour

For information on benefits hourly employees may be eligible for, interested candidates can visit: https://policy.psu.edu/policies/hr103.

Candidate Requirements

The successful candidate:

• Enjoys a highly external-facing position and is comfortable managing frequent interaction and engagement with a broad range of stakeholders and external offices, including federal and state legislators and their staff.
• Thrives in a changing and dynamic environment, working both independently and with remote teams, demonstrating the flexibility, adaptability, and sound judgment necessary to pivot effectively in response to evolving priorities and organizational needs.
• Communicates clearly and proactively, maintains consistent communication and check-ins with colleagues and stakeholders. Recognizes when additional guidance or support is needed and proactively seeks assistance to ensure work is completed effectively and to a high standard.
• Demonstrates proficiency in Microsoft Excel and the ability to quickly learn and effectively utilize a range of technology platforms and tools currently

used across the organization, including Slack, Asana, Microsoft Teams, Toggl, and Salesforce. Demonstrates a willingness to adapt to evolving technologies and incorporate new systems into daily workflows to support productivity, collaboration, and operational efficiency.

• Available and engaged in meetings, group training, and collaborative activities while working remotely, demonstrating responsiveness, active participation, and a strong commitment to maintaining team connectivity and productivity.
• Exceptional attention to detail and organizational skills

Preferred Skills

• Previous work communicating and collaborating in a professional, remote setting
• Experience with online communication and project management platforms (e.g., the EIC uses Asana)

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

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