Part-Time Advising, Grenadier Hub Student Journey Support

Department

ENROLLMENT SERVICES (SE-ENRL-IUSEA)

Department Information

The IU Southeast Grenadier Hub is a student journey 1 stop comprised of Academic Advising, Career Development, Student Central, and Financial Aid and Scholarships.

Job Summary

Department Specific Responsibilities

• Frequently interfaces directly with students and collaborates with staff on shared student services roles.
• Responsible for providing advising services and student journey support for multiple student populations through the IU Southeast Grenadier Hub. Student services available in the Grenadier Hub include Academic Advising, Career Development, Student Central, and Financial Aid and Scholarships.
• Delivers full range of customer service to all clients including current students, prospective students, faculty, staff, and alumni. Understand basic policy and procedures in regards to billing, refunding, registration, drop/add, transcripts, student deadlines, financial aid and related enrollment management departments.
• Schedules appointments, processes reports, copying, filing, folding letters, and miscellaneous duties as assigned.

Qualifications

EDUCATION

Required

• Bachelors degree in higher education, student affairs, public affairs, counseling, social work, education, business, or a related field.

WORK EXPERIENCE

Required

• 2 years in student services, higher education, or related field.

SKILLS

Required

• Proficient communications skills.

Work Location

IU Southeast Campus

New Albany, Indiana

Advertised Salary

$15.00 - $20.00 per hour

Work Hours

Up to 29 hours per week.

Job Classification

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

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Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

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Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

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Contact Us

Request Support

Telephone: 812-856-1234